eCloudManager 2.0
  Introduction to the fluidOps eCloudManager
  Installation
  User Management
  Modes of Operation
  Licensing
  eCloudManager Screens
  eCloudManager Wizards
  Application Programming Interfaces
  Compatibility Matrix
  License Information
    Third Party License Terms List
  Glossary of Terms
  Introduction to the fluidOps eCloudManager
  Installation
  User Management
  Modes of Operation
  Licensing
  eCloudManager Screens
  eCloudManager Wizards
  Application Programming Interfaces
  Compatibility Matrix
  License Information
    Third Party License Terms List
  Glossary of Terms
eCloudManager 3.0
  1 eCloudManager
    1.1 eCloudManager Product Suite
      1.1.1 Infrastructure Edition
      1.1.2 SAP Edition
      1.1.3 Self Service Edition
    1.2 Provider Concept
      1.2.1 How Providers Work - Data Collection vs. Execution of Actions
    1.3 In-Memory Semantic Database
    1.4 Extensible, flexible API
  2 Licensing
    2.1 Trial Licenses
    2.2 License Management
  3 Compatibility Matrix
    3.1 Backend Installation
    3.2 Client Desktops
    3.3 Provider Version and Firmware Requirements
  4 Datacenter Preparation/Configuration
    4.1 Network Fundamentals
    4.2 Network Setup
    4.3 Compute Infrastructure/ Hypervisor Setup
    4.4 Storage Setup
      4.4.1 NetApp Filer
      4.4.2 EMC Symmetrix
      4.4.3 EMC Celerra
      4.4.4 EMC Clariion
  5 Installation
    5.1 The Windows Installer for the eCM Backend
    5.2 VC plug-in Installation
    5.3 SAP Monitoring Agent
      5.3.1 SAP Monitoring Agent
      5.3.2 SAP Monitoring Agent Optional Libraries
    5.4 Remote CLI Agent for the EMC Symmetrix
      5.4.1 EMC Solution Enabler
    5.5 Post Installation Steps
      5.5.1 Changing the eCloudManager Web Server HTTP(S) Port
      5.5.2 Changing the URL the vCenter Client uses to connect to eCloudManager
      5.5.3 Installing a Custom HTTPS Certificate
  6 Update
    6.1 Old version is running
    6.2 License Migration
    6.3 Backup of the Old Version
    6.4 'Personal Settings' Migration
    6.5 Rule file and Scripts Migration
    6.6 Jetty Config and Keystore Migration
  7 Configuration
    7.1 User management
      7.1.1 eCloudManager Roles
      7.1.2 Self Service Users
      7.1.3 vCenter Single Sign On
      7.1.4 Alternate Setup
    7.2 Config.prop
      7.2.1 Mail
      7.2.2 Rule
      7.2.3 Core
      7.2.4 SAP
      7.2.5 SES
      7.2.6 NAMING
    7.3 Provider Configuration
      7.3.1 Provider States UI
      7.3.2 Agents.xml
      7.3.2 Compute Infrastructures / Hypervisor
      7.3.3 Storage
      7.3.4 SAP Application Monitoring
    7.4 SAP Monitoring XML Configuration
    7.5 Password Store
      7.5.1 Password Store Persistance
      7.5.2 Security Considerations
    7.6 Wizard Suggestion System
      7.6.1 Basic Suggestions
      7.6.2 Advanced Suggestions
    7.7 Rule Engine Configuration
    7.8 Logging configuration
    7.9 Service Configuration
      7.9.1 backend.conf Configuration
      7.9.2 Running state
  8 Modes of Operation
    8.1 Integrated Concept
    8.2 Stand alone Web-UI
    8.3 IFS Plug-In / IFS Embedded
    8.4 SES User Modes
    8.5 SAP User Roles
  9 Virtual Landscape concept
    9.1 Isolated SAP Landscapes
    9.2 Virtual Landscape Manager
    9.3 Syper
      9.3.1 How to Create a New PoolrouterNG
      9.3.2 The syper System Personality Tool Chain
      9.3.3 The syper DHCP service
      9.3.4 DNS and DHCP service diagnosis
    9.4 Template library
    9.5 SAP Application Monitoring
      9.5.1 Retrieved Information
      9.5.2 Agents
      9.5.3 VL Object
      9.5.4 Provider Configuration
    9.6 VL Cloning
  10 Template Library
    10.1 Concepts
      10.1.1 Template
      10.1.2 Golden Image
      10.1.3 Golden Landscape
    10.2 Template Installation
      10.2.1 Standard Templates
      10.2.2 SAP Templates
    10.3 Template Library Maintenance
  11 Main Dashboards
    11.1 IFS Overview Dashboard
    11.2 SAP Overview Dashboard
    11.3 SAP Virtual Landscape Overview
    11.4 SAP Compute Infrastructure Overview
    11.5 SAP Storage Overview
    11.6 SAP Monitoring Overview
  12 Navigation
    12.1 Object-Tree(s)
    12.2 eCM Edition Integrated Edition Links
    12.3 IFS Navigation
    12.4 SAP Navigation
    12.5 SES Navigation
  13 Detail pages
    13.1 'Data'-pages
      13.1.1 SAP System Instance
      13.1.2 Virtual Machine
      13.1.3 Host
      13.1.4 Cluster
      13.1.5 Compute Infrastructure
      13.1.6 LUN
      13.1.7 Volume
      13.1.8 Aggregate
      13.1.9 Storage
      13.1.10 Folder
      13.1.11 Virtual Landscape
    13.2 Administration pages
      13.2.1 Provider States
      13.2.2 Rules
      13.2.3 Ignored Events and Objects in Maintenance
      13.2.4 About
      13.2.5 Configuration
      13.2.6 Jobs Overview
      13.2.7 Help System
  14 Search
    14. 1 Full Text Search
    14.2 SQL
    14.3 Groovy
    14.4 Saved Searches
  15 IFS Datastore Browser
    15.1 Concept
    15.2 VMFS support
    15.3 Restoring Files / VMs
    15.4 Integrated Cloning
  16 Remote System Access
    16.1 RDP and SSH
    16.2 Virtual Machine Console
    16.3 SAP GUI
  17 Wizards
    17.1 Basics and Overview
    17.2 IFS Wizards
      17.2.1 Storage Clone VM
      17.2.2 Clone Datastore
      17.2.3 Attach LUN
      17.2.4 Volume Snapshot
      17.2.5 Cluster Consistency
    17.3 SAP Edition Wizards
      17.3.1 Virtual Landscape Deployment Wizard - LUN based
      17.3.2 Virtual Landscape Deployment Wizard - File-based
      17.3.3 Golden Image Provisioning Wizard
      17.3.4 Virtual Landscape Definition Wizard
      17.3.5 Systems Application Monitoring Enabling Wizard
    17.4 Wizard error messages
  18 Job Management
    18.1 Concept
    18.2 Job Overview and History
  19 API and SDK
    19.1 Architecture
    19.2 Configuration of the API
    19.3 Using the CLI
    19.4 Shell and Scripting
    19.5 Accessing the API
  20 Rule and Policy Engine
    20.1 Notification: Email, SMS
    20.2 Event-Propagation in GUI, Ignore and Maintenance
    20.3 JBoss Drools - Writing own Rules
    20.4 Exceptions and Troubleshooting
  21 Frequently Asked Questions
  22 License Terms
    22.1 eCloudManager License Agreement
      I. General Provisions
      II. Implementation Service
      III. Trial Version
      IV. Purchased eCloudManager Software
    22.2 eCloudManager Maintenance Agreement
    22.3 Third Party License Terms
  1 eCloudManager
    1.1 eCloudManager Product Suite
      1.1.1 Infrastructure Edition
      1.1.2 SAP Edition
      1.1.3 Self Service Edition
    1.2 Provider Concept
      1.2.1 How Providers Work - Data Collection vs. Execution of Actions
    1.3 In-Memory Semantic Database
    1.4 Extensible, flexible API
  2 Licensing
    2.1 Trial Licenses
    2.2 License Management
  3 Compatibility Matrix
    3.1 Backend Installation
    3.2 Client Desktops
    3.3 Provider Version and Firmware Requirements
  4 Datacenter Preparation/Configuration
    4.1 Network Fundamentals
    4.2 Network Setup
    4.3 Compute Infrastructure/ Hypervisor Setup
    4.4 Storage Setup
      4.4.1 NetApp Filer
      4.4.2 EMC Symmetrix
      4.4.3 EMC Celerra
      4.4.4 EMC Clariion
  5 Installation
    5.1 The Windows Installer for the eCM Backend
    5.2 VC plug-in Installation
    5.3 SAP Monitoring Agent
      5.3.1 SAP Monitoring Agent
      5.3.2 SAP Monitoring Agent Optional Libraries
    5.4 Remote CLI Agent for the EMC Symmetrix
      5.4.1 EMC Solution Enabler
    5.5 Post Installation Steps
      5.5.1 Changing the eCloudManager Web Server HTTP(S) Port
      5.5.2 Changing the URL the vCenter Client uses to connect to eCloudManager
      5.5.3 Installing a Custom HTTPS Certificate
  6 Update
    6.1 Old version is running
    6.2 License Migration
    6.3 Backup of the Old Version
    6.4 'Personal Settings' Migration
    6.5 Rule file and Scripts Migration
    6.6 Jetty Config and Keystore Migration
  7 Configuration
    7.1 User management
      7.1.1 eCloudManager Roles
      7.1.2 Self Service Users
      7.1.3 vCenter Single Sign On
      7.1.4 Alternate Setup
    7.2 Config.prop
      7.2.1 Mail
      7.2.2 Rule
      7.2.3 Core
      7.2.4 SAP
      7.2.5 SES
      7.2.6 NAMING
    7.3 Provider Configuration
      7.3.1 Provider States UI
      7.3.2 Agents.xml
      7.3.2 Compute Infrastructures / Hypervisor
      7.3.3 Storage
      7.3.4 SAP Application Monitoring
    7.4 SAP Monitoring XML Configuration
    7.5 Password Store
      7.5.1 Password Store Persistance
      7.5.2 Security Considerations
    7.6 Wizard Suggestion System
      7.6.1 Basic Suggestions
      7.6.2 Advanced Suggestions
    7.7 Rule Engine Configuration
    7.8 Logging configuration
    7.9 Service Configuration
      7.9.1 backend.conf Configuration
      7.9.2 Running state
  8 Modes of Operation
    8.1 Integrated Concept
    8.2 Stand alone Web-UI
    8.3 IFS Plug-In / IFS Embedded
    8.4 SES User Modes
    8.5 SAP User Roles
  9 Virtual Landscape concept
    9.1 Isolated SAP Landscapes
    9.2 Virtual Landscape Manager
    9.3 Syper
      9.3.1 How to Create a New PoolrouterNG
      9.3.2 The syper System Personality Tool Chain
      9.3.3 The syper DHCP service
      9.3.4 DNS and DHCP service diagnosis
    9.4 Template library
    9.5 SAP Application Monitoring
      9.5.1 Retrieved Information
      9.5.2 Agents
      9.5.3 VL Object
      9.5.4 Provider Configuration
    9.6 VL Cloning
  10 Template Library
    10.1 Concepts
      10.1.1 Template
      10.1.2 Golden Image
      10.1.3 Golden Landscape
    10.2 Template Installation
      10.2.1 Standard Templates
      10.2.2 SAP Templates
    10.3 Template Library Maintenance
  11 Main Dashboards
    11.1 IFS Overview Dashboard
    11.2 SAP Overview Dashboard
    11.3 SAP Virtual Landscape Overview
    11.4 SAP Compute Infrastructure Overview
    11.5 SAP Storage Overview
    11.6 SAP Monitoring Overview
  12 Navigation
    12.1 Object-Tree(s)
    12.2 eCM Edition Integrated Edition Links
    12.3 IFS Navigation
    12.4 SAP Navigation
    12.5 SES Navigation
  13 Detail pages
    13.1 'Data'-pages
      13.1.1 SAP System Instance
      13.1.2 Virtual Machine
      13.1.3 Host
      13.1.4 Cluster
      13.1.5 Compute Infrastructure
      13.1.6 LUN
      13.1.7 Volume
      13.1.8 Aggregate
      13.1.9 Storage
      13.1.10 Folder
      13.1.11 Virtual Landscape
    13.2 Administration pages
      13.2.1 Provider States
      13.2.2 Rules
      13.2.3 Ignored Events and Objects in Maintenance
      13.2.4 About
      13.2.5 Configuration
      13.2.6 Jobs Overview
      13.2.7 Help System
  14 Search
    14. 1 Full Text Search
    14.2 SQL
    14.3 Groovy
    14.4 Saved Searches
  15 IFS Datastore Browser
    15.1 Concept
    15.2 VMFS support
    15.3 Restoring Files / VMs
    15.4 Integrated Cloning
  16 Remote System Access
    16.1 RDP and SSH
    16.2 Virtual Machine Console
    16.3 SAP GUI
  17 Wizards
    17.1 Basics and Overview
    17.2 IFS Wizards
      17.2.1 Storage Clone VM
      17.2.2 Clone Datastore
      17.2.3 Attach LUN
      17.2.4 Volume Snapshot
      17.2.5 Cluster Consistency
    17.3 SAP Edition Wizards
      17.3.1 Virtual Landscape Deployment Wizard - LUN based
      17.3.2 Virtual Landscape Deployment Wizard - File-based
      17.3.3 Golden Image Provisioning Wizard
      17.3.4 Virtual Landscape Definition Wizard
      17.3.5 Systems Application Monitoring Enabling Wizard
    17.4 Wizard error messages
  18 Job Management
    18.1 Concept
    18.2 Job Overview and History
  19 API and SDK
    19.1 Architecture
    19.2 Configuration of the API
    19.3 Using the CLI
    19.4 Shell and Scripting
    19.5 Accessing the API
  20 Rule and Policy Engine
    20.1 Notification: Email, SMS
    20.2 Event-Propagation in GUI, Ignore and Maintenance
    20.3 JBoss Drools - Writing own Rules
    20.4 Exceptions and Troubleshooting
  21 Frequently Asked Questions
  22 License Terms
    22.1 eCloudManager License Agreement
      I. General Provisions
      II. Implementation Service
      III. Trial Version
      IV. Purchased eCloudManager Software
    22.2 eCloudManager Maintenance Agreement
    22.3 Third Party License Terms
eCloudManager 3.1
  1 eCloudManager
    1.1 eCloudManager Product Suite
      1.1.1 Infrastructure Edition
      1.1.2 SAP Edition
      1.1.3 Self Service Edition
    1.2 Provider Concept
      1.2.1 How Providers Work - Data Collection vs. Execution of Actions
    1.3 In-Memory Semantic Database
    1.4 Extensible, flexible API
  2 Licensing
    2.1 Trial Licenses
    2.2 License Management
  3 Compatibility Matrix
    3.1 Backend Installation
    3.2 Client Desktops
    3.3 Provider Version and Firmware Requirements
    3.4 eCloudManager Rights
  4 Datacenter Preparation/Configuration
    4.1 Network Fundamentals
    4.2 Network Setup
    4.3 Compute Infrastructure/ Hypervisor Setup
    4.4 Storage Setup
      4.4.1 NetApp Filer
      4.4.2 EMC Symmetrix
      4.4.3 EMC Celerra
      4.4.4 EMC Clariion
  5 Installation
    5.1 The Windows Installer for the eCM Backend
    5.2 VC plug-in Installation
    5.3 SAP Monitoring Agent
      5.3.1 SAP Monitoring Agent
    5.3.2 SAP Monitoring Agent Optional Libraries
    5.4 Remote CLI Agent for the EMC Symmetrix
      5.4.1 EMC Solution Enabler
    5.5 Post Installation Steps
      5.5.1 Changing the eCloudManager Web Server HTTP(S) Port
      5.5.2 Changing the URL the vCenter Client uses to connect to eCloudManager
      5.5.3 Installing a Custom HTTPS Certificate
  6 Update
    6.1 Old version is running
    6.2 License Migration
    6.3 Backup of the Old Version
    6.4 'Personal Settings' Migration
    6.5 Rule file and Scripts Migration
    6.6 Jetty Config and Keystore Migration
  7 Configuration
    7.1 User management
      7.1.1 eCloudManager Roles
      7.1.2 Self Service Users
      7.1.3 vCenter Single Sign On
      7.1.4 Alternate Setup
    7.2 Config.prop
      7.2.1 Mail
      7.2.2 Rule
      7.2.3 Core
      7.2.4 SAP
      7.2.5 SES
      7.2.6 NAMING
    7.3 Provider Configuration
      7.3.1 Provider States UI
      7.3.2 Agents.xml
      7.3.2 Compute Infrastructures / Hypervisor
      7.3.3 Storage
      7.3.4 SAP Application Monitoring
    7.4 SAP Monitoring XML Configuration
    7.5 Password Store
      7.5.1 Password Store Persistance
      7.5.2 Security Considerations
    7.6 Wizard Suggestion System
      7.6.1 Basic Suggestions
      7.6.2 Advanced Suggestions
    7.7 Rule Engine Configuration
    7.8 Logging configuration
    7.9 Service Configuration
      7.9.1 backend.conf Configuration
    7.9.2 Running state
  8 Modes of Operation
    8.1 Integrated Concept
    8.2 Stand alone Web-UI
    8.3 IFS Plug-In / IFS Embedded
    8.4 SES User Modes
    8.5 SAP User Roles
  9 Virtual Landscape Concept
    9.1 Isolated SAP Landscapes
    9.2 Virtual Landscape Manager
    9.3 Syper
      9.3.1 How to Create a New PoolrouterNG
      The syper System Personality Tool Chain
      9.3.3 The syper DHCP service
      9.3.4 DNS and DHCP service diagnosis
    9.4 Template library
    9.5 SAP Application Monitoring
      9.5.1 Retrieved Information
      9.5.2 Agents
      9.5.3 VL Object
      9.5.4 Provider Configuration
    9.6 VL Cloning
  10 Template Library
    10.1 Concepts
      10.1.1 Template
      10.1.2 Golden Image
      10.1.3 Golden Landscape
    10.2 Template Installation
      10.2.1 Standard Templates
      10.2.2 SAP Templates
      10.3 Template Library Maintenance
  11 Main Dashboards
    11.1 IFS Overview Dashboard
    11.2 SAP Overview Dashboard
    11.3 SAP Virtual Landscape Overview
    11.4 SAP Compute Infrastructure Overview
    11.5 SAP Storage Overview
    11.6 SAP Monitoring Overview
  12 Navigation
    12.1 Object-Tree(s)
    12.2 eCM Edition Integrated Edition Links
    12.3 IFS Navigation
    12.4 SAP Navigation
    12.5 SES Navigation
  13 Detail pages
    13.1 'Data'-pages
      13.1.1 SAP System Instance
      13.1.2 Virtual Machine
      13.1.3 Host
      13.1.4 Cluster
      13.1.5 Compute Infrastructure
      13.1.6 LUN
      13.1.7 Volume
      13.1.8 Aggregate
      13.1.9 Storage
      13.1.10 Folder
      13.1.11 Virtual Landscape
    13.2 Administration pages
      13.2.1 Provider States
      13.2.2 Rules
      13.2.3 Ignored Events and Objects in Maintenance
      13.2.4 About
      13.2.5 Configuration
      13.2.6 Jobs Overview
      13.2.7 Help System
  14 Search
    14. 1 Full Text Search
    14.2 SQL
    14.3 Groovy
    14.4 Saved Searches
  15 IFS Datastore Browser
    15.1 Concept
    15.2 VMFS support
    15.3 Restoring Files / VMs
    15.4 Integrated Cloning
  16 Remote System Access
    16.1 RDP and SSH
    16.2 Virtual Machine Console
    16.3 SAP GUI
  17 Wizards
    17.1 Basics and Overview
    17.2 IFS Wizards
      17.2.1 Storage Clone VM
      17.2.2 Clone Datastore
      17.2.3 Attach LUN
      17.2.4 Volume Snapshot
      17.2.5 Cluster Consistency
    17.3 SAP Edition Wizards
      17.3.1 Virtual Landscape Deployment Wizard - LUN based
      17.3.2 Virtual Landscape Deployment Wizard - File-based
      17.3.3 Golden Image Provisioning Wizard
      17.3.4 Virtual Landscape Definition Wizard
      17.3.5 Systems Application Monitoring Enabling Wizard
    17.4 Wizard error messages
  18 Job Management
    18.1 Concept
    18.2 Job Overview and History
  19 API and SDK
    19.1 Architecture
    19.2 Configuration of the API
    19.3 Using the CLI
    19.4 Shell and Scripting
    19.5 Accessing the API
  20 Rule and Policy Engine
    20.1 Notification: Email, SMS
    20.2 Event-Propagation in GUI, Ignore and Maintenance
    20.3 JBoss Drools - Writing own Rules
    20.4 Exceptions and Troubleshooting
  21 Frequently Asked Questions
  22 License Terms
    22.1 eCloudManager License Agreement
      I. General Provisions
      II. Implementation Service
      III. Trial Version
      IV. Purchased eCloudManager Software
    22.2 eCloudManager Maintenance Agreement
      Appendix
    22.3 Third Party License Terms
  1 eCloudManager
    1.1 eCloudManager Product Suite
      1.1.1 Infrastructure Edition
      1.1.2 SAP Edition
      1.1.3 Self Service Edition
    1.2 Provider Concept
      1.2.1 How Providers Work - Data Collection vs. Execution of Actions
    1.3 In-Memory Semantic Database
    1.4 Extensible, flexible API
  2 Licensing
    2.1 Trial Licenses
    2.2 License Management
  3 Compatibility Matrix
    3.1 Backend Installation
    3.2 Client Desktops
    3.3 Provider Version and Firmware Requirements
    3.4 eCloudManager Rights
  4 Datacenter Preparation/Configuration
    4.1 Network Fundamentals
    4.2 Network Setup
    4.3 Compute Infrastructure/ Hypervisor Setup
    4.4 Storage Setup
      4.4.1 NetApp Filer
      4.4.2 EMC Symmetrix
      4.4.3 EMC Celerra
      4.4.4 EMC Clariion
  5 Installation
    5.1 The Windows Installer for the eCM Backend
    5.2 VC plug-in Installation
    5.3 SAP Monitoring Agent
      5.3.1 SAP Monitoring Agent
    5.3.2 SAP Monitoring Agent Optional Libraries
    5.4 Remote CLI Agent for the EMC Symmetrix
      5.4.1 EMC Solution Enabler
    5.5 Post Installation Steps
      5.5.1 Changing the eCloudManager Web Server HTTP(S) Port
      5.5.2 Changing the URL the vCenter Client uses to connect to eCloudManager
      5.5.3 Installing a Custom HTTPS Certificate
  6 Update
    6.1 Old version is running
    6.2 License Migration
    6.3 Backup of the Old Version
    6.4 'Personal Settings' Migration
    6.5 Rule file and Scripts Migration
    6.6 Jetty Config and Keystore Migration
  7 Configuration
    7.1 User management
      7.1.1 eCloudManager Roles
      7.1.2 Self Service Users
      7.1.3 vCenter Single Sign On
      7.1.4 Alternate Setup
    7.2 Config.prop
      7.2.1 Mail
      7.2.2 Rule
      7.2.3 Core
      7.2.4 SAP
      7.2.5 SES
      7.2.6 NAMING
    7.3 Provider Configuration
      7.3.1 Provider States UI
      7.3.2 Agents.xml
      7.3.2 Compute Infrastructures / Hypervisor
      7.3.3 Storage
      7.3.4 SAP Application Monitoring
    7.4 SAP Monitoring XML Configuration
    7.5 Password Store
      7.5.1 Password Store Persistance
      7.5.2 Security Considerations
    7.6 Wizard Suggestion System
      7.6.1 Basic Suggestions
      7.6.2 Advanced Suggestions
    7.7 Rule Engine Configuration
    7.8 Logging configuration
    7.9 Service Configuration
      7.9.1 backend.conf Configuration
    7.9.2 Running state
  8 Modes of Operation
    8.1 Integrated Concept
    8.2 Stand alone Web-UI
    8.3 IFS Plug-In / IFS Embedded
    8.4 SES User Modes
    8.5 SAP User Roles
  9 Virtual Landscape Concept
    9.1 Isolated SAP Landscapes
    9.2 Virtual Landscape Manager
    9.3 Syper
      9.3.1 How to Create a New PoolrouterNG
      The syper System Personality Tool Chain
      9.3.3 The syper DHCP service
      9.3.4 DNS and DHCP service diagnosis
    9.4 Template library
    9.5 SAP Application Monitoring
      9.5.1 Retrieved Information
      9.5.2 Agents
      9.5.3 VL Object
      9.5.4 Provider Configuration
    9.6 VL Cloning
  10 Template Library
    10.1 Concepts
      10.1.1 Template
      10.1.2 Golden Image
      10.1.3 Golden Landscape
    10.2 Template Installation
      10.2.1 Standard Templates
      10.2.2 SAP Templates
      10.3 Template Library Maintenance
  11 Main Dashboards
    11.1 IFS Overview Dashboard
    11.2 SAP Overview Dashboard
    11.3 SAP Virtual Landscape Overview
    11.4 SAP Compute Infrastructure Overview
    11.5 SAP Storage Overview
    11.6 SAP Monitoring Overview
  12 Navigation
    12.1 Object-Tree(s)
    12.2 eCM Edition Integrated Edition Links
    12.3 IFS Navigation
    12.4 SAP Navigation
    12.5 SES Navigation
  13 Detail pages
    13.1 'Data'-pages
      13.1.1 SAP System Instance
      13.1.2 Virtual Machine
      13.1.3 Host
      13.1.4 Cluster
      13.1.5 Compute Infrastructure
      13.1.6 LUN
      13.1.7 Volume
      13.1.8 Aggregate
      13.1.9 Storage
      13.1.10 Folder
      13.1.11 Virtual Landscape
    13.2 Administration pages
      13.2.1 Provider States
      13.2.2 Rules
      13.2.3 Ignored Events and Objects in Maintenance
      13.2.4 About
      13.2.5 Configuration
      13.2.6 Jobs Overview
      13.2.7 Help System
  14 Search
    14. 1 Full Text Search
    14.2 SQL
    14.3 Groovy
    14.4 Saved Searches
  15 IFS Datastore Browser
    15.1 Concept
    15.2 VMFS support
    15.3 Restoring Files / VMs
    15.4 Integrated Cloning
  16 Remote System Access
    16.1 RDP and SSH
    16.2 Virtual Machine Console
    16.3 SAP GUI
  17 Wizards
    17.1 Basics and Overview
    17.2 IFS Wizards
      17.2.1 Storage Clone VM
      17.2.2 Clone Datastore
      17.2.3 Attach LUN
      17.2.4 Volume Snapshot
      17.2.5 Cluster Consistency
    17.3 SAP Edition Wizards
      17.3.1 Virtual Landscape Deployment Wizard - LUN based
      17.3.2 Virtual Landscape Deployment Wizard - File-based
      17.3.3 Golden Image Provisioning Wizard
      17.3.4 Virtual Landscape Definition Wizard
      17.3.5 Systems Application Monitoring Enabling Wizard
    17.4 Wizard error messages
  18 Job Management
    18.1 Concept
    18.2 Job Overview and History
  19 API and SDK
    19.1 Architecture
    19.2 Configuration of the API
    19.3 Using the CLI
    19.4 Shell and Scripting
    19.5 Accessing the API
  20 Rule and Policy Engine
    20.1 Notification: Email, SMS
    20.2 Event-Propagation in GUI, Ignore and Maintenance
    20.3 JBoss Drools - Writing own Rules
    20.4 Exceptions and Troubleshooting
  21 Frequently Asked Questions
  22 License Terms
    22.1 eCloudManager License Agreement
      I. General Provisions
      II. Implementation Service
      III. Trial Version
      IV. Purchased eCloudManager Software
    22.2 eCloudManager Maintenance Agreement
      Appendix
    22.3 Third Party License Terms
eCloudManager 3.5
  1 eCloudManager
    1.1 eCloudManager Product Suite
      1.1.1 Infrastructure Edition
      1.1.2 SAP Edition
      1.1.3 Self Service Edition
    1.2 Provider Concept
      1.2.1 How Providers Work - Data Collection vs. Execution of Actions
    1.3 In-Memory Semantic Database
    1.4 Extensible, flexible API
  2 Licensing
    2.1 Trial Licenses
    2.2 License Management
  3 Compatibility Matrix
    3.1 Backend Installation
    3.2 Client Desktops
    3.3 Provider Version and Firmware Requirements
    3.4 eCloudManager Rights
  4 Datacenter Preparation/Configuration
    4.1 Network Fundamentals
    4.2 Network Setup
    4.3 Compute Infrastructure/ Hypervisor Setup
    4.4 Storage Setup
      4.4.1 NetApp Filer
      4.4.2 EMC Symmetrix
      4.4.3 EMC Celerra
      4.4.4 EMC Clariion
  5 Installation
    5.1 The Windows Installer for the eCM Backend
    5.2 VC plug-in Installation
    5.3 SAP Monitoring Agent
      5.3.1 SAP Monitoring Agent
    5.3.2 SAP Monitoring Agent Optional Libraries
    5.4 Remote CLI Agent for the EMC Symmetrix
      5.4.1 EMC Solution Enabler
    5.5 Enabling FastCloning support on EMC Celerra
    5.6 Post Installation Steps
      5.6.1 Changing the eCloudManager Web Server HTTP(S) Port
      5.6.2 Changing the URL the vCenter Client uses to connect to eCloudManager
      5.6.3 Installing a Custom HTTPS Certificate
  6 Update
    6.1 Old version is running
    6.2 License Migration
    6.3 Backup of the Old Version
    6.4 'Personal Settings' Migration
    6.5 Rule file and Scripts Migration
    6.6 Jetty Config and Keystore Migration
  7 Configuration
    7.1 User management
      7.1.1 eCloudManager Roles
      7.1.2 Self Service Users
      7.1.3 vCenter Single Sign On
      7.1.4 Alternate Setup
    7.2 Config.prop
      7.2.1 Mail
      7.2.2 Rule
      7.2.3 Core
      7.2.4 Storage
      7.2.5 SAP
      7.2.6 SES
      7.2.7 NAMING
      7.2.8 Security
    7.3 Provider Configuration
      7.3.1 Provider States UI
      7.3.2 Agents.xml
      7.3.2 Compute Infrastructures / Hypervisor
      7.3.3 Storage
      7.3.4 SAP Application Monitoring
    7.4 SAP Monitoring XML Configuration
    7.5 Password Store
      7.5.1 Password Store Credential Repository
      7.5.2 Security Considerations
    7.6 Wizard Suggestion System
      7.6.1 Basic Suggestions
      7.6.2 Advanced Suggestions
    7.7 Rule Engine Configuration
    7.8 Logging configuration
    7.9 Service Configuration
      7.9.1 backend.conf Configuration
    7.9.2 Running state
  8 Modes of Operation
    8.1 Integrated Concept
    8.2 Stand-alone Web-UI
    8.3 IFS Plug-In / IFS Embedded
    8.4 SES User Modes
    8.5 SAP User Roles
    8.6 SLAs
    8.7Zones
  9 Virtual Landscape Concept
    9.1 Isolated SAP Landscapes
    9.2 Virtual Landscape Manager
    9.3 Syper
      9.3.1 The syper System Personality Tool Chain
      9.3.2 The syper DHCP service
      9.3.3 DNS and DHCP service diagnosis
    9.4 Template library
    9.5 SAP Application Monitoring
      9.5.1 Retrieved Information
      9.5.2 Agents
      9.5.3 VL Object
      9.5.4 Provider Configuration
    9.6 VL Cloning
  10 Template Library
    10.1 Concepts
      10.1.1 Template
      10.1.2 Golden Image
      10.1.3 Golden Landscape
    10.2 Template Installation
      10.2.1 Standard Templates
      10.2.2 SAP Templates
  11 Main Dashboards
    11.1 IFS Overview Dashboard
    11.2 SAP Overview Dashboard
    11.3 SAP Virtual Landscape Overview
    11.4 SAP Compute Infrastructure Overview
    11.5 SAP Storage Overview
    11.6 SAP Monitoring Overview
  12 Navigation
    12.1 Object-Tree(s)
    12.2 eCM Edition Integrated Edition Links
    12.3 IFS Navigation
    12.4 SAP Navigation
    12.5 SES Navigation
  13 Detail pages
    13.1 'Data'-pages
      13.1.1 SAP System Instance
      13.1.2 Virtual Machine
      13.1.3 Host
      13.1.4 Cluster
      13.1.5 Compute Infrastructure
      13.1.6 LUN
      13.1.7 Volume
      13.1.8 Aggregate
      13.1.9 Storage
      13.1.10 Folder
      13.1.11 Virtual Landscape
    13.2 Administration pages
      13.2.1 Provider States
      13.2.2 Rules
      13.2.3 Ignored Events and Objects in Maintenance
      13.2.4 About
      13.2.5 Configuration
      13.2.6 Jobs Overview
      13.2.7 Help System
  14 Self Service Edition Pages
    14.1 Administrator Pages
      14.1.1 Utilization Overview
      14.1.2 Users Overview
      14.1.3 Golden Images Overview
      14.1.4 Golden Landscape Overview
      14.1.5 Zones Overview
      14.1.6 Availability Overview
    14.2 User Pages
      14.2.1 Dashboard Page
      14.2.2 Golden Images Page
      14.2.3 Golden Landscapes Page
      14.2.4 Instances Page
      14.2.5 My Account Page
      14.2.6 Usage Page
  15 Search
    15.1 Full Text Search
    15.2 SQL
    15.3 Groovy
    15.4 Saved Searches
  16 IFS Datastore Browser
    16.1 Concept
    16.2 VMFS support
    16.3 Restoring Files / VMs
    16.4 Integrated Cloning
  17 Remote System Access
    17.1 RDP and SSH
    17.2 Virtual Machine Console
    17.3 SAP GUI
  18 Wizards
    18.1 Basics and Overview
    18.2 IFS Wizards
      18.2.1 Storage Clone VM
      18.2.2 Clone Datastore
      18.2.3 Attach LUN
      18.2.4 Volume Snapshot
      18.2.5 Cluster Consistency
    18.3 SAP Edition Wizards
      18.3.1 Virtual Landscape Deployment Wizard (LUN)
      18.3.2 Virtual Landscape Deployment Wizard (File-based Template Cloning)
      18.3.3 Virtual Landscape Deployment Wizard
      18.3.4 Virtual Landscape Definition Wizard
      18.3.5 Systems Application Monitoring Enabling Wizard
    18.4 SES Wizards
      18.4.1 Golden Image (Template) Distribution Wizard
      18.4.2 Zone Creation Wizard
      18.4.3 Golden Image Creation Wizard
      18.4.4 Golden Landscape Creation Wizard
      18.4.5 SLA / Zone Based Wizard
    18.5 Wizard error messages
  19 Job Management
    19.1 Concept
    19.2 Job Overview and History
  20 API and SDK
    20.1 Architecture
    20.2 Configuration of the API
    20.3 Adjusting security settings
    20.4 Using the CLI
    20.5 Shell and Scripting
    20.6 Accessing the API
  21 Rule and Policy Engine
    21.1 Notification: Email, SMS
    21.2 Event-Propagation in GUI, Ignore and Maintenance
    21.3 JBoss Drools - Writing own Rules
    21.4 Exceptions and Troubleshooting
  22 Frequently Asked Questions
  23 License Terms
    23.1 eCloudManager License Agreement
      I. General Provisions
      II. Implementation Service
      III. Trial Version
      IV. Purchased eCloudManager Software
      V. Beta Version
    23.2 eCloudManager Maintenance Agreement
      Appendix
    23.3 Third Party License Terms
  1 eCloudManager
    1.1 eCloudManager Product Suite
      1.1.1 Infrastructure Edition
      1.1.2 SAP Edition
      1.1.3 Self Service Edition
    1.2 Provider Concept
      1.2.1 How Providers Work - Data Collection vs. Execution of Actions
    1.3 In-Memory Semantic Database
    1.4 Extensible, flexible API
  2 Licensing
    2.1 Trial Licenses
    2.2 License Management
  3 Compatibility Matrix
    3.1 Backend Installation
    3.2 Client Desktops
    3.3 Provider Version and Firmware Requirements
    3.4 eCloudManager Rights
  4 Datacenter Preparation/Configuration
    4.1 Network Fundamentals
    4.2 Network Setup
    4.3 Compute Infrastructure/ Hypervisor Setup
    4.4 Storage Setup
      4.4.1 NetApp Filer
      4.4.2 EMC Symmetrix
      4.4.3 EMC Celerra
      4.4.4 EMC Clariion
  5 Installation
    5.1 The Windows Installer for the eCM Backend
    5.2 VC plug-in Installation
    5.3 SAP Monitoring Agent
      5.3.1 SAP Monitoring Agent
    5.3.2 SAP Monitoring Agent Optional Libraries
    5.4 Remote CLI Agent for the EMC Symmetrix
      5.4.1 EMC Solution Enabler
    5.5 Enabling FastCloning support on EMC Celerra
    5.6 Post Installation Steps
      5.6.1 Changing the eCloudManager Web Server HTTP(S) Port
      5.6.2 Changing the URL the vCenter Client uses to connect to eCloudManager
      5.6.3 Installing a Custom HTTPS Certificate
  6 Update
    6.1 Old version is running
    6.2 License Migration
    6.3 Backup of the Old Version
    6.4 'Personal Settings' Migration
    6.5 Rule file and Scripts Migration
    6.6 Jetty Config and Keystore Migration
  7 Configuration
    7.1 User management
      7.1.1 eCloudManager Roles
      7.1.2 Self Service Users
      7.1.3 vCenter Single Sign On
      7.1.4 Alternate Setup
    7.2 Config.prop
      7.2.1 Mail
      7.2.2 Rule
      7.2.3 Core
      7.2.4 Storage
      7.2.5 SAP
      7.2.6 SES
      7.2.7 NAMING
      7.2.8 Security
    7.3 Provider Configuration
      7.3.1 Provider States UI
      7.3.2 Agents.xml
      7.3.2 Compute Infrastructures / Hypervisor
      7.3.3 Storage
      7.3.4 SAP Application Monitoring
    7.4 SAP Monitoring XML Configuration
    7.5 Password Store
      7.5.1 Password Store Credential Repository
      7.5.2 Security Considerations
    7.6 Wizard Suggestion System
      7.6.1 Basic Suggestions
      7.6.2 Advanced Suggestions
    7.7 Rule Engine Configuration
    7.8 Logging configuration
    7.9 Service Configuration
      7.9.1 backend.conf Configuration
    7.9.2 Running state
  8 Modes of Operation
    8.1 Integrated Concept
    8.2 Stand-alone Web-UI
    8.3 IFS Plug-In / IFS Embedded
    8.4 SES User Modes
    8.5 SAP User Roles
    8.6 SLAs
    8.7Zones
  9 Virtual Landscape Concept
    9.1 Isolated SAP Landscapes
    9.2 Virtual Landscape Manager
    9.3 Syper
      9.3.1 The syper System Personality Tool Chain
      9.3.2 The syper DHCP service
      9.3.3 DNS and DHCP service diagnosis
    9.4 Template library
    9.5 SAP Application Monitoring
      9.5.1 Retrieved Information
      9.5.2 Agents
      9.5.3 VL Object
      9.5.4 Provider Configuration
    9.6 VL Cloning
  10 Template Library
    10.1 Concepts
      10.1.1 Template
      10.1.2 Golden Image
      10.1.3 Golden Landscape
    10.2 Template Installation
      10.2.1 Standard Templates
      10.2.2 SAP Templates
  11 Main Dashboards
    11.1 IFS Overview Dashboard
    11.2 SAP Overview Dashboard
    11.3 SAP Virtual Landscape Overview
    11.4 SAP Compute Infrastructure Overview
    11.5 SAP Storage Overview
    11.6 SAP Monitoring Overview
  12 Navigation
    12.1 Object-Tree(s)
    12.2 eCM Edition Integrated Edition Links
    12.3 IFS Navigation
    12.4 SAP Navigation
    12.5 SES Navigation
  13 Detail pages
    13.1 'Data'-pages
      13.1.1 SAP System Instance
      13.1.2 Virtual Machine
      13.1.3 Host
      13.1.4 Cluster
      13.1.5 Compute Infrastructure
      13.1.6 LUN
      13.1.7 Volume
      13.1.8 Aggregate
      13.1.9 Storage
      13.1.10 Folder
      13.1.11 Virtual Landscape
    13.2 Administration pages
      13.2.1 Provider States
      13.2.2 Rules
      13.2.3 Ignored Events and Objects in Maintenance
      13.2.4 About
      13.2.5 Configuration
      13.2.6 Jobs Overview
      13.2.7 Help System
  14 Self Service Edition Pages
    14.1 Administrator Pages
      14.1.1 Utilization Overview
      14.1.2 Users Overview
      14.1.3 Golden Images Overview
      14.1.4 Golden Landscape Overview
      14.1.5 Zones Overview
      14.1.6 Availability Overview
    14.2 User Pages
      14.2.1 Dashboard Page
      14.2.2 Golden Images Page
      14.2.3 Golden Landscapes Page
      14.2.4 Instances Page
      14.2.5 My Account Page
      14.2.6 Usage Page
  15 Search
    15.1 Full Text Search
    15.2 SQL
    15.3 Groovy
    15.4 Saved Searches
  16 IFS Datastore Browser
    16.1 Concept
    16.2 VMFS support
    16.3 Restoring Files / VMs
    16.4 Integrated Cloning
  17 Remote System Access
    17.1 RDP and SSH
    17.2 Virtual Machine Console
    17.3 SAP GUI
  18 Wizards
    18.1 Basics and Overview
    18.2 IFS Wizards
      18.2.1 Storage Clone VM
      18.2.2 Clone Datastore
      18.2.3 Attach LUN
      18.2.4 Volume Snapshot
      18.2.5 Cluster Consistency
    18.3 SAP Edition Wizards
      18.3.1 Virtual Landscape Deployment Wizard (LUN)
      18.3.2 Virtual Landscape Deployment Wizard (File-based Template Cloning)
      18.3.3 Virtual Landscape Deployment Wizard
      18.3.4 Virtual Landscape Definition Wizard
      18.3.5 Systems Application Monitoring Enabling Wizard
    18.4 SES Wizards
      18.4.1 Golden Image (Template) Distribution Wizard
      18.4.2 Zone Creation Wizard
      18.4.3 Golden Image Creation Wizard
      18.4.4 Golden Landscape Creation Wizard
      18.4.5 SLA / Zone Based Wizard
    18.5 Wizard error messages
  19 Job Management
    19.1 Concept
    19.2 Job Overview and History
  20 API and SDK
    20.1 Architecture
    20.2 Configuration of the API
    20.3 Adjusting security settings
    20.4 Using the CLI
    20.5 Shell and Scripting
    20.6 Accessing the API
  21 Rule and Policy Engine
    21.1 Notification: Email, SMS
    21.2 Event-Propagation in GUI, Ignore and Maintenance
    21.3 JBoss Drools - Writing own Rules
    21.4 Exceptions and Troubleshooting
  22 Frequently Asked Questions
  23 License Terms
    23.1 eCloudManager License Agreement
      I. General Provisions
      II. Implementation Service
      III. Trial Version
      IV. Purchased eCloudManager Software
      V. Beta Version
    23.2 eCloudManager Maintenance Agreement
      Appendix
    23.3 Third Party License Terms
eCloudManager 3.6
  1 eCloudManager
    1.1 eCloudManager Product Suite
      1.1.1 Infrastructure Edition
      1.1.2 SAP Edition
      1.1.3 Self Service Edition
      1.1.4 Intelligence Edition
    1.2 Provider Concept
      1.2.1 How Providers Work - Data Collection vs. Execution of Actions
    1.3 In-Memory Semantic Database
    1.4 Extensible, flexible API
  2 Licensing
    2.1 Trial Licenses
    2.2 License Management
  3 Compatibility Matrix
    3.1 Backend Installation
    3.2 Client Desktops
    3.3 Provider Version and Firmware Requirements
    3.4 eCloudManager Rights
  4 Datacenter Preparation/Configuration
    4.1 Network Fundamentals
    4.2 Network Setup
    4.3 Compute Infrastructure/ Hypervisor Setup
    4.4 Storage Setup
      4.4.1 NetApp Filer
      4.4.2 EMC Symmetrix
      4.4.3 EMC Celerra
      4.4.4 EMC Clariion
  5 Installation
    5.1 The Windows Installer for the eCM Backend
    5.2 VC plug-in Installation
    5.3 SAP Monitoring Agent
      5.3.1 SAP Monitoring Agent
    5.3.2 SAP Monitoring Agent Optional Libraries
    5.4 Remote CLI Agent for the EMC Symmetrix
      5.4.1 EMC Solution Enabler
    5.5 Enabling FastCloning support on EMC Celerra
    5.6 Post Installation Steps
      5.6.1 Changing the eCloudManager Web Server HTTP(S) Port
      5.6.2 Changing the URL the vCenter Client uses to connect to eCloudManager
      5.6.3 Installing a Custom HTTPS Certificate
  6 Update
    6.1 Old version is running
    6.2 License Migration
    6.3 Backup of the Old Version
    6.4 'Personal Settings' Migration
    6.5 Rule file and Scripts Migration
    6.6 Jetty Config and Keystore Migration
  7 Configuration
    7.1 User management
      7.1.1 eCloudManager Roles
      7.1.2 Self Service Users
      7.1.3 vCenter Single Sign On
      7.1.4 Alternate Setup
    7.2 Config.prop
      7.2.1 Mail
      7.2.2 Rule
      7.2.3 Core
      7.2.4 Storage
      7.2.5 SAP
      7.2.6 SES
      7.2.7 NAMING
      7.2.8 Security
    7.3 Provider Configuration
      7.3.1 Provider States UI
      7.3.2 Agents.xml
      7.3.2 Compute Infrastructures / Hypervisor
      7.3.3 Storage
      7.3.4 SAP Application Monitoring
    7.4 SAP Monitoring XML Configuration
    7.5 Password Store
      7.5.1 Password Store Credential Repository
      7.5.2 Security Considerations
    7.6 Wizard Suggestion System
      7.6.1 Basic Suggestions
      7.6.2 Advanced Suggestions
    7.7 Rule Engine Configuration
    7.8 Logging configuration
    7.9 Service Configuration
      7.9.1 backend.conf Configuration
    7.9.2 Running state
  8 Modes of Operation
    8.1 Integrated Concept
    8.2 Stand-alone Web-UI
    8.3 IFS Plug-In / IFS Embedded
    8.4 SES User Modes
    8.5 SAP User Roles
  9 Virtual Landscape Concept
    9.1 Isolated SAP Landscapes
    9.2 Virtual Landscape Manager
    9.3 Syper
      9.3.1 The syper System Personality Tool Chain
      9.3.2 The syper DHCP service
      9.3.3 DNS and DHCP service diagnosis
    9.4 Template library
    9.5 SAP Application Monitoring
      9.5.1 Retrieved Information
      9.5.2 Agents
      9.5.3 VL Object
      9.5.4 Provider Configuration
    9.6 VL Cloning
  10 Template Library
    10.1 Concepts
      10.1.1 Template
      10.1.2 Golden Image
      10.1.3 Golden Landscape
    10.2 Template Installation
      10.2.1 Standard Templates
      10.2.2 SAP Templates
  11 Main Dashboards
    11.1 IFS Overview Dashboard
    11.2 SAP Overview Dashboard
    11.3 SAP Virtual Landscape Overview
    11.4 SAP Compute Infrastructure Overview
    11.5 SAP Storage Overview
    11.6 SAP Monitoring Overview
  12 Navigation
    12.1 Object-Tree(s)
    12.2 eCM Edition Integrated Edition Links
    12.3 IFS Navigation
    12.4 SAP Navigation
    12.5 SES Navigation
  13 Detail pages
    13.1 'Data'-pages
      13.1.1 SAP System Instance
      13.1.2 Virtual Machine
      13.1.3 Host
      13.1.4 Cluster
      13.1.5 Compute Infrastructure
      13.1.6 LUN
      13.1.7 Volume
      13.1.8 Aggregate
      13.1.9 Storage
      13.1.10 Folder
      13.1.11 Virtual Landscape
    13.2 Administration pages
      13.2.1 Provider States
      13.2.2 Rules
      13.2.3 Ignored Events and Objects in Maintenance
      13.2.4 About
      13.2.5 Configuration
      13.2.6 Jobs Overview
      13.2.7 Help System
      13.2.8 Utilization Overview
      13.2.9 Users Overview
      13.2.10 Golden Images Overview
      13.2.11 Golden Landscape Overview
      13.2.12 Zones Overview
      13.2.13 SLA Overview
      13.2.14 Availability Overview
    13.3 User Pages
      13.3.1 Dashboard Page
      13.3.2 Golden Images Page
      13.3.3 Golden Landscapes Page
      13.3.4 Instances Page
      13.3.5 My Account Page
      13.3.6 Usage Page
  14 Self Service Concepts
    14.1 SLAs
    14.2 Zones
    14.3 Zone Management
    14.4 Golden Image Management
    14.5 Golden Landscape Management
  15 Search
    15.1 Full Text Search
    15.2 SQL
    15.3 Groovy
    15.4 Saved Searches
  16 IFS Datastore Browser
    16.1 Concept
    16.2 VMFS support
    16.3 Restoring Files / VMs
    16.4 Integrated Cloning
  17 Remote System Access
    17.1 RDP and SSH
    17.2 Virtual Machine Console
    17.3 SAP GUI
  18 Wizards
    18.1 Basics and Overview
    18.2 IFS Wizards
      18.2.1 Storage Clone VM
      18.2.2 Clone Datastore
      18.2.3 Attach LUN
      18.2.4 Volume Snapshot
      18.2.5 Cluster Consistency
    18.3 SAP Edition Wizards
      18.3.1 Virtual Landscape Deployment Wizard (LUN)
      18.3.2 Virtual Landscape Deployment Wizard (File-based Template Cloning)
      18.3.3 Virtual Landscape Deployment Wizard
      18.3.4 Virtual Landscape Definition Wizard
      18.3.5 Systems Application Monitoring Enabling Wizard
    18.4 SES Wizards
      18.4.1 Golden Image (Template) Distribution Wizard
      18.4.2 Zone Creation Wizard
      18.4.3SLA Creation Wizard
      18.4.4 Golden Image Creation Wizard
      18.4.5 Golden Landscape Creation Wizard
      18.4.6 SLA / Zone Based Wizard
    18.5 Wizard error messages
  19 Job Management
    19.1 Concept
    19.2 Job Overview and History
  20 API and SDK
    20.1 Architecture
    20.2 Configuration of the API
    20.3 Adjusting security settings
    20.4 Using the CLI
    20.5 Shell and Scripting
    20.6 Accessing the API
  21 Rule and Policy Engine
    21.1 Notification: Email, SMS
    21.2 Event-Propagation in GUI, Ignore and Maintenance
    21.3 JBoss Drools - Writing own Rules
    21.4 Exceptions and Troubleshooting
  22 Intelligence Edition
    22.1 Scope and Features
    22.2 Data Model
    22.3 Management of Historical Data
    22.4 Views and Navigation
      22.4.1 Semantic Wiki
      22.4.2 Table View
      22.4.3 Graph View
      22.4.4 Pivot View
    22.5 Using the Semantic Wiki
      22.5.1 Wiki Markup Language
      22.5.2 Links and Semantic Links
      22.5.3 Other Wiki Features
    22.6 Custom Dashboards and Reports
      22.6.1 Creating Tabular Query Results
      22.6.2 Creating Charts and Diagrams
      22.6.3 Charts over Historical Data
      22.6.3 Predefined Template Variables
      22.6.4 Creating Template Pages
    22.7 Semantic Search
      22.7.1 Keyword Search
      22.7.2 SPARQL Search
      22.7.3 Pivot as Search Result Interface
    22.8 New Instance and Custom Input Wizard
      22.8.1 New Instance Wizard
      22.8.2 Custom Input Wizard
    22.9 Administration Page
  23 Frequently Asked Questions
  24 License Terms
    24.1 eCloudManager License Agreement
      I. General Provisions
      II. Implementation Service
      III. Trial Version
      IV. Purchased eCloudManager Software
      V. Beta Version
    24.2 eCloudManager Maintenance Agreement
      Appendix
    24.3 Third Party License Terms
  1 eCloudManager
    1.1 eCloudManager Product Suite
      1.1.1 Infrastructure Edition
      1.1.2 SAP Edition
      1.1.3 Self Service Edition
      1.1.4 Intelligence Edition
    1.2 Provider Concept
      1.2.1 How Providers Work - Data Collection vs. Execution of Actions
    1.3 In-Memory Semantic Database
    1.4 Extensible, flexible API
  2 Licensing
    2.1 Trial Licenses
    2.2 License Management
  3 Compatibility Matrix
    3.1 Backend Installation
    3.2 Client Desktops
    3.3 Provider Version and Firmware Requirements
    3.4 eCloudManager Rights
  4 Datacenter Preparation/Configuration
    4.1 Network Fundamentals
    4.2 Network Setup
    4.3 Compute Infrastructure/ Hypervisor Setup
    4.4 Storage Setup
      4.4.1 NetApp Filer
      4.4.2 EMC Symmetrix
      4.4.3 EMC Celerra
      4.4.4 EMC Clariion
  5 Installation
    5.1 The Windows Installer for the eCM Backend
    5.2 VC plug-in Installation
    5.3 SAP Monitoring Agent
      5.3.1 SAP Monitoring Agent
    5.3.2 SAP Monitoring Agent Optional Libraries
    5.4 Remote CLI Agent for the EMC Symmetrix
      5.4.1 EMC Solution Enabler
    5.5 Enabling FastCloning support on EMC Celerra
    5.6 Post Installation Steps
      5.6.1 Changing the eCloudManager Web Server HTTP(S) Port
      5.6.2 Changing the URL the vCenter Client uses to connect to eCloudManager
      5.6.3 Installing a Custom HTTPS Certificate
  6 Update
    6.1 Old version is running
    6.2 License Migration
    6.3 Backup of the Old Version
    6.4 'Personal Settings' Migration
    6.5 Rule file and Scripts Migration
    6.6 Jetty Config and Keystore Migration
  7 Configuration
    7.1 User management
      7.1.1 eCloudManager Roles
      7.1.2 Self Service Users
      7.1.3 vCenter Single Sign On
      7.1.4 Alternate Setup
    7.2 Config.prop
      7.2.1 Mail
      7.2.2 Rule
      7.2.3 Core
      7.2.4 Storage
      7.2.5 SAP
      7.2.6 SES
      7.2.7 NAMING
      7.2.8 Security
    7.3 Provider Configuration
      7.3.1 Provider States UI
      7.3.2 Agents.xml
      7.3.2 Compute Infrastructures / Hypervisor
      7.3.3 Storage
      7.3.4 SAP Application Monitoring
    7.4 SAP Monitoring XML Configuration
    7.5 Password Store
      7.5.1 Password Store Credential Repository
      7.5.2 Security Considerations
    7.6 Wizard Suggestion System
      7.6.1 Basic Suggestions
      7.6.2 Advanced Suggestions
    7.7 Rule Engine Configuration
    7.8 Logging configuration
    7.9 Service Configuration
      7.9.1 backend.conf Configuration
    7.9.2 Running state
  8 Modes of Operation
    8.1 Integrated Concept
    8.2 Stand-alone Web-UI
    8.3 IFS Plug-In / IFS Embedded
    8.4 SES User Modes
    8.5 SAP User Roles
  9 Virtual Landscape Concept
    9.1 Isolated SAP Landscapes
    9.2 Virtual Landscape Manager
    9.3 Syper
      9.3.1 The syper System Personality Tool Chain
      9.3.2 The syper DHCP service
      9.3.3 DNS and DHCP service diagnosis
    9.4 Template library
    9.5 SAP Application Monitoring
      9.5.1 Retrieved Information
      9.5.2 Agents
      9.5.3 VL Object
      9.5.4 Provider Configuration
    9.6 VL Cloning
  10 Template Library
    10.1 Concepts
      10.1.1 Template
      10.1.2 Golden Image
      10.1.3 Golden Landscape
    10.2 Template Installation
      10.2.1 Standard Templates
      10.2.2 SAP Templates
  11 Main Dashboards
    11.1 IFS Overview Dashboard
    11.2 SAP Overview Dashboard
    11.3 SAP Virtual Landscape Overview
    11.4 SAP Compute Infrastructure Overview
    11.5 SAP Storage Overview
    11.6 SAP Monitoring Overview
  12 Navigation
    12.1 Object-Tree(s)
    12.2 eCM Edition Integrated Edition Links
    12.3 IFS Navigation
    12.4 SAP Navigation
    12.5 SES Navigation
  13 Detail pages
    13.1 'Data'-pages
      13.1.1 SAP System Instance
      13.1.2 Virtual Machine
      13.1.3 Host
      13.1.4 Cluster
      13.1.5 Compute Infrastructure
      13.1.6 LUN
      13.1.7 Volume
      13.1.8 Aggregate
      13.1.9 Storage
      13.1.10 Folder
      13.1.11 Virtual Landscape
    13.2 Administration pages
      13.2.1 Provider States
      13.2.2 Rules
      13.2.3 Ignored Events and Objects in Maintenance
      13.2.4 About
      13.2.5 Configuration
      13.2.6 Jobs Overview
      13.2.7 Help System
      13.2.8 Utilization Overview
      13.2.9 Users Overview
      13.2.10 Golden Images Overview
      13.2.11 Golden Landscape Overview
      13.2.12 Zones Overview
      13.2.13 SLA Overview
      13.2.14 Availability Overview
    13.3 User Pages
      13.3.1 Dashboard Page
      13.3.2 Golden Images Page
      13.3.3 Golden Landscapes Page
      13.3.4 Instances Page
      13.3.5 My Account Page
      13.3.6 Usage Page
  14 Self Service Concepts
    14.1 SLAs
    14.2 Zones
    14.3 Zone Management
    14.4 Golden Image Management
    14.5 Golden Landscape Management
  15 Search
    15.1 Full Text Search
    15.2 SQL
    15.3 Groovy
    15.4 Saved Searches
  16 IFS Datastore Browser
    16.1 Concept
    16.2 VMFS support
    16.3 Restoring Files / VMs
    16.4 Integrated Cloning
  17 Remote System Access
    17.1 RDP and SSH
    17.2 Virtual Machine Console
    17.3 SAP GUI
  18 Wizards
    18.1 Basics and Overview
    18.2 IFS Wizards
      18.2.1 Storage Clone VM
      18.2.2 Clone Datastore
      18.2.3 Attach LUN
      18.2.4 Volume Snapshot
      18.2.5 Cluster Consistency
    18.3 SAP Edition Wizards
      18.3.1 Virtual Landscape Deployment Wizard (LUN)
      18.3.2 Virtual Landscape Deployment Wizard (File-based Template Cloning)
      18.3.3 Virtual Landscape Deployment Wizard
      18.3.4 Virtual Landscape Definition Wizard
      18.3.5 Systems Application Monitoring Enabling Wizard
    18.4 SES Wizards
      18.4.1 Golden Image (Template) Distribution Wizard
      18.4.2 Zone Creation Wizard
      18.4.3SLA Creation Wizard
      18.4.4 Golden Image Creation Wizard
      18.4.5 Golden Landscape Creation Wizard
      18.4.6 SLA / Zone Based Wizard
    18.5 Wizard error messages
  19 Job Management
    19.1 Concept
    19.2 Job Overview and History
  20 API and SDK
    20.1 Architecture
    20.2 Configuration of the API
    20.3 Adjusting security settings
    20.4 Using the CLI
    20.5 Shell and Scripting
    20.6 Accessing the API
  21 Rule and Policy Engine
    21.1 Notification: Email, SMS
    21.2 Event-Propagation in GUI, Ignore and Maintenance
    21.3 JBoss Drools - Writing own Rules
    21.4 Exceptions and Troubleshooting
  22 Intelligence Edition
    22.1 Scope and Features
    22.2 Data Model
    22.3 Management of Historical Data
    22.4 Views and Navigation
      22.4.1 Semantic Wiki
      22.4.2 Table View
      22.4.3 Graph View
      22.4.4 Pivot View
    22.5 Using the Semantic Wiki
      22.5.1 Wiki Markup Language
      22.5.2 Links and Semantic Links
      22.5.3 Other Wiki Features
    22.6 Custom Dashboards and Reports
      22.6.1 Creating Tabular Query Results
      22.6.2 Creating Charts and Diagrams
      22.6.3 Charts over Historical Data
      22.6.3 Predefined Template Variables
      22.6.4 Creating Template Pages
    22.7 Semantic Search
      22.7.1 Keyword Search
      22.7.2 SPARQL Search
      22.7.3 Pivot as Search Result Interface
    22.8 New Instance and Custom Input Wizard
      22.8.1 New Instance Wizard
      22.8.2 Custom Input Wizard
    22.9 Administration Page
  23 Frequently Asked Questions
  24 License Terms
    24.1 eCloudManager License Agreement
      I. General Provisions
      II. Implementation Service
      III. Trial Version
      IV. Purchased eCloudManager Software
      V. Beta Version
    24.2 eCloudManager Maintenance Agreement
      Appendix
    24.3 Third Party License Terms
eCloudManager 4.0
  1 eCloudManager
    1.1 eCloudManager Product Suite
      1.1.1 Infrastructure Edition
      1.1.2 Enterprise Edition
      1.1.3 Self Service Edition
      1.1.4 Intelligence Edition
    1.2 Provider Concept
      1.2.1 How Providers Work - Data Collection vs. Execution of Actions
    1.3 In-Memory Semantic Database
    1.4 Extensible, flexible API
  2 Licensing
    2.1 Trial Licenses
    2.2 License Management
    2.3 Licensing without IFS
  3 Compatibility Matrix
    3.1 Backend Installation
    3.2 Client Desktops
    3.3 Provider Version and Firmware Requirements
    3.4 eCloudManager Rights
    3.5 eCloudManager Provider Options
  4 Datacenter Preparation/Configuration
    4.1 Network Fundamentals
    4.2 Network Setup
    4.3 Compute Infrastructure/ Hypervisor Setup
    4.4 Storage Setup
      4.4.1 NetApp Filer
      4.4.2 EMC Symmetrix
      4.4.3 EMC Celerra
      4.4.4 EMC Clariion
  5 Installation
    5.1 Installation Requirements
    5.2 The Windows Installer for the eCM Backend
    5.3 SAP Monitoring Agent
      5.3.1 SAP Monitoring Agent
      5.3.2 SAP Monitoring Agent Optional Libraries
      5.3.3 SAP Users Rights
    5.4 Remote CLI Agent for the EMC Symmetrix
      5.4.1 EMC Solution Enabler
    5.5 Enabling FastCloning support on EMC Celerra
    5.6 Post Installation Steps
      5.6.1 Changing the eCloudManager Web Server HTTP(S) Port
      5.6.2 Changing the URL the vCenter Client uses to connect to eCloudManager
      5.6.3 Installing a Custom HTTPS Certificate
  6 Update
    6.1 Old version is running
    6.2 License Migration
    6.3 Backup of the Old Version
    6.4 'Personal Settings' Migration
    6.5 Rule file and Scripts Migration
    6.6 Jetty Config and Keystore Migration
  7 Configuration
    7.1 User management
      7.1.1 eCloudManager Roles
      7.1.2 Self Service Users
      7.1.3 vCenter Single Sign On
    7.2 Config.prop
      7.2.1 Mail
      7.2.2 Rule
      7.2.3 Core
      7.2.4 Storage
      7.2.5 SAP
      7.2.6 ENT
      7.2.7 SES
      7.2.8 NAMING
      7.2.9 Security
      7.2.10 INT
    7.3 Provider Configuration
      7.3.1 Provider States UI
      7.3.2 Agents.xml
      7.3.2 Compute Infrastructures / Hypervisor
      7.3.3 Storage
      7.3.4 SAP Application Monitoring
    7.4 SAP Monitoring XML Configuration
    7.5 Password Store
      7.5.1 Password Store Credential Repository
      7.5.2 Security Considerations
    7.6 Wizard Suggestion System
      7.6.1 Basic Suggestions
      7.6.2 Advanced Suggestions
    7.7 Rule Engine Configuration
    7.8 Logging configuration
    7.9 Service Configuration
      7.9.1 backend.conf Configuration
      7.9.2 Memory Management
      7.9.3 Running state
  8 Modes of Operation
    8.1 Integrated Concept
    8.2 Stand-alone Web-UI
    8.3 SES User Modes
    8.4Enterprise User Roles
  9 Authentication
    9.1 Authentications Mechanisms
    9.2 Windows Users
    9.3 LDAP
    9.4 Local
    9.5 Caching
    9.6 RSA SecurID
  10 Virtual Landscape Concept
    10.1 Isolated Landscapes
    10.2 Virtual Landscape Manager
    10.3 Syper
      10.3.1 The syper System Personality Tool Chain
      10.3.2 The syper DHCP service
      10.3.3 DNS and DHCP service diagnosis
    10.4 Template library
    10.5 SAP Application Monitoring
      10.5.1 Retrieved Information
      10.5.2 Agents
      10.5.3 VL Object
      10.5.4 Provider Configuration
    10.6 VL Cloning
  11 Template Library
    11.1 Concepts
      11.1.1 Template
      11.1.2 Golden Image
      11.1.3 Golden Landscape
    11.2 Template Installation
      11.2.1 Standard Templates
      11.2.2 SAP Templates
  12 Main Dashboards
    12.1 IFS Overview Dashboard
    12.2 Enterprise Overview Dashboard
    12.3 Enterprise Virtual Landscape Overview
    12.4 Enterprise Compute Infrastructure Overview
    12.5 Enterprise Storage Overview
    12.6 SAP Monitoring Overview
    12.7 Intelligence Start Dashboard
    12.7 Enterprise Dashboard
    12.8 License Usage Dashboard
  13 Navigation
    13.1 Object-Tree(s)
    13.2 eCM Edition Integrated Edition Links
    13.3 IFS Navigation
    13.4 Enterprise Navigation
    13.5 SES Navigation
    13.6 Portal Navigation & Customization
    13.6 INT Navigation
  14 Detail pages
    14.1 'Data'-pages
      14.1.1 SAP System Instance
      14.1.2 Virtual Machine
      14.1.3 Host
      14.1.4 Cluster
      14.1.5 Compute Infrastructure
      14.1.6 LUN
      14.1.7 Volume
      14.1.8 Aggregate
      14.1.9 Storage
      14.1.10 Folder
      14.1.11 Virtual Landscape
    14.2 General Administration Pages
      14.2.1 Provider States
      14.2.2 Rules
      14.2.3 About
      14.2.4 Configuration
      14.2.5 Jobs Overview
      14.2.6 Help System
      14.2.7 Utilization Overview
      14.2.8 User Errors
      14.2.9 Users Overview
      14.2.10 Golden Images Overview
      14.2.11 Golden Landscape Overview
      14.2.12 Zones Overview
      14.2.13 SLA Overview
      14.2.14 Availability Overview
      14.2.15 Monthly Billing Report
      14.2.16 Authorization and Accounting
    14.3Admin Tools Page
      14.3.1 Ignored Events and Objects in Maintenance
      14.3.2 SID's with manual status
      14.3.3 Download SAP Monitoring Agent
      14.3.4 Download Remote CLI Agent
      14.3.5 Download Sample Clients
      14.3.6 Browse API Javadoc
      14.3.7 Browse VLM Versions
      14.3.8 Compare VLM Version Config Files
      14.3.9 Browse Logs
      14.3.10 JMX Information
      14.3.11 Define Custom IP Pools for deployment
      14.3.12 User Portal
    14.4 User Pages
      14.4.1 Dashboard Page
      14.4.2 Golden Images Page
      14.4.3 Golden Landscapes Page
      14.4.4 Instances Page
      14.4.5 My Account Page
      14.4.6 Usage Page
      14.4.7 Service Catalog
  15 Self Service Concepts
    15.1 SLAs
    15.2 Zones
    15.3 Zone Management
    15.4 Golden Image Management
    15.5 Golden Landscape Management
    15.6 Cost Formula
  16 Search
    16.1 Full Text Search
    16.2 SQL
    16.3 Groovy
    16.4 Saved Searches
  17 IFS Datastore Browser
    17.1 Concept
    17.2 VMFS support
    17.3 Restoring Files / VMs
    17.4 Integrated Cloning
  18 Remote System Access
    18.1 RDP and SSH
    18.2 Virtual Machine Console
    18.3 SAP GUI
  19 Wizards
    19.1 Basics and Overview
    19.2 IFS Wizards
      19.2.1 Storage Clone VM
      19.2.2 Clone Datastore
      19.2.3 Attach LUN
      19.2.4 Volume Snapshot
      19.2.5 Cluster Consistency
    19.3 Enterprise Edition Wizards
      19.3.1 Virtual Landscape Deployment Wizard (LUN)
      19.3.2 Virtual Landscape Deployment Wizard (File-based Template Cloning)
      19.3.3 Virtual Landscape Deployment Wizard
      19.3.4 Virtual Landscape Definition Wizard
      19.3.5 Systems Application Monitoring Enabling Wizard
      19.3.6 Import local VLM version to store
      19.3.7 Import remote VLM version to store
      19.3.8 Update VLMVersion on Host
    19.4 SES Wizards
      19.4.1 Golden Image (Template) Distribution Wizard
      19.4.2 Zone Creation Wizard
      19.4.3 SLA Creation Wizard
      19.4.4 Golden Image Creation Wizard
      19.4.5 Golden Landscape Creation Wizard
      19.4.6 SLA / Zone Based Wizard
    19.5 Wizard error messages
  20 Job Management
    20.1 Concept
    20.2 Job Overview and History
  21 API and SDK
    21.1 Architecture
    21.2 Configuration of the API
    21.3 Adjusting security settings
    21.4 Using the CLI
    21.5 Shell and Scripting
    21.6 Accessing the API
  22 Rule and Policy Engine
    22.1 Notification: Email, SMS
    22.2 Event-Propagation in GUI, Ignore and Maintenance
    22.3 JBoss Drools - Writing own Rules
    22.4 Exceptions and Troubleshooting
  23 Intelligence Edition
    23.1 Scope and Features
    23.2 Data Model
    23.3 Management of Historical Data
    23.4 Views and Navigation
      23.4.1 Semantic Wiki
      23.4.2 Table View
      23.4.3 Graph View
      23.4.4 Pivot View
    23.5 Using the Semantic Wiki
      23.5.1 Wiki Markup Language
      23.5.2 Links and Semantic Links
      23.5.3 Other Wiki Features
    23.6 Custom Dashboards and Reports
      23.6.1 Creating Tabular Query Results
      23.6.2 Customized Visualization of Query Results
      23.6.3 Creating Charts and Diagrams
      23.6.4Dashboards over Historical Data
      23.6.5 Predefined Template Variables
      23.6.6 Creating Template Pages
      23.6.7 Wiki Include Mechanism
      23.6.8 Image Widget
      23.6.9 Graph widget
    23.7 Semantic Search
      23.7.1 Keyword Search
      23.7.2 SPARQL Search
      23.7.3 Pivot as Search Result Interface
    23.8 New Instance and Custom Input Wizard
      23.8.1 New Instance Wizard
      23.8.2 Custom Input Wizard
    23.9 Administration Page
      23.9.1 Administrative Tasks
        23.9.1.1 Provider Setup
        23.9.1.2 File Upload
        23.9.1.3 Manual Cache Invalidation
      23.9.2 Repository Management
        23.9.2.1 Data Import
        23.9.2.2 Data Export
      23.9.3 Reporting Pages
        23.9.3.1 Content Overview Page
        23.9.3.2 Existing Contexts
        23.9.3.3 Historical Data
        23.9.3.4 Settings Files for Charts
    23.10 CLI
      23.10.1 Data Management
      23.10.2 Information Extraction
    23.11 Predefined Use Cases and Modules
      23.11.1 Help Document Management
      23.11.2 Enterprise Dashboards
      23.11.3 Application and License Management
      23.11.4 Server and Storage Hardware Dashboards
      23.11.5 Patches and Patch Tasks
      23.11.6 Responsibility Management
      23.11.7 Business-level Information
  24 Frequently Asked Questions
  25 License Terms
    25.1 eCloudManager License Agreement
      I. General Provisions
      II. Implementation Service
      III. Trial Version
      IV. Purchased eCloudManager Software
      V. Beta Program
    25.2 eCloudManager Maintenance Agreement
      Appendix
    25.3 Third Party License Terms
  1 eCloudManager
    1.1 eCloudManager Product Suite
      1.1.1 Infrastructure Edition
      1.1.2 Enterprise Edition
      1.1.3 Self Service Edition
      1.1.4 Intelligence Edition
    1.2 Provider Concept
      1.2.1 How Providers Work - Data Collection vs. Execution of Actions
    1.3 In-Memory Semantic Database
    1.4 Extensible, flexible API
  2 Licensing
    2.1 Trial Licenses
    2.2 License Management
    2.3 Licensing without IFS
  3 Compatibility Matrix
    3.1 Backend Installation
    3.2 Client Desktops
    3.3 Provider Version and Firmware Requirements
    3.4 eCloudManager Rights
    3.5 eCloudManager Provider Options
  4 Datacenter Preparation/Configuration
    4.1 Network Fundamentals
    4.2 Network Setup
    4.3 Compute Infrastructure/ Hypervisor Setup
    4.4 Storage Setup
      4.4.1 NetApp Filer
      4.4.2 EMC Symmetrix
      4.4.3 EMC Celerra
      4.4.4 EMC Clariion
  5 Installation
    5.1 Installation Requirements
    5.2 The Windows Installer for the eCM Backend
    5.3 SAP Monitoring Agent
      5.3.1 SAP Monitoring Agent
      5.3.2 SAP Monitoring Agent Optional Libraries
      5.3.3 SAP Users Rights
    5.4 Remote CLI Agent for the EMC Symmetrix
      5.4.1 EMC Solution Enabler
    5.5 Enabling FastCloning support on EMC Celerra
    5.6 Post Installation Steps
      5.6.1 Changing the eCloudManager Web Server HTTP(S) Port
      5.6.2 Changing the URL the vCenter Client uses to connect to eCloudManager
      5.6.3 Installing a Custom HTTPS Certificate
  6 Update
    6.1 Old version is running
    6.2 License Migration
    6.3 Backup of the Old Version
    6.4 'Personal Settings' Migration
    6.5 Rule file and Scripts Migration
    6.6 Jetty Config and Keystore Migration
  7 Configuration
    7.1 User management
      7.1.1 eCloudManager Roles
      7.1.2 Self Service Users
      7.1.3 vCenter Single Sign On
    7.2 Config.prop
      7.2.1 Mail
      7.2.2 Rule
      7.2.3 Core
      7.2.4 Storage
      7.2.5 SAP
      7.2.6 ENT
      7.2.7 SES
      7.2.8 NAMING
      7.2.9 Security
      7.2.10 INT
    7.3 Provider Configuration
      7.3.1 Provider States UI
      7.3.2 Agents.xml
      7.3.2 Compute Infrastructures / Hypervisor
      7.3.3 Storage
      7.3.4 SAP Application Monitoring
    7.4 SAP Monitoring XML Configuration
    7.5 Password Store
      7.5.1 Password Store Credential Repository
      7.5.2 Security Considerations
    7.6 Wizard Suggestion System
      7.6.1 Basic Suggestions
      7.6.2 Advanced Suggestions
    7.7 Rule Engine Configuration
    7.8 Logging configuration
    7.9 Service Configuration
      7.9.1 backend.conf Configuration
      7.9.2 Memory Management
      7.9.3 Running state
  8 Modes of Operation
    8.1 Integrated Concept
    8.2 Stand-alone Web-UI
    8.3 SES User Modes
    8.4Enterprise User Roles
  9 Authentication
    9.1 Authentications Mechanisms
    9.2 Windows Users
    9.3 LDAP
    9.4 Local
    9.5 Caching
    9.6 RSA SecurID
  10 Virtual Landscape Concept
    10.1 Isolated Landscapes
    10.2 Virtual Landscape Manager
    10.3 Syper
      10.3.1 The syper System Personality Tool Chain
      10.3.2 The syper DHCP service
      10.3.3 DNS and DHCP service diagnosis
    10.4 Template library
    10.5 SAP Application Monitoring
      10.5.1 Retrieved Information
      10.5.2 Agents
      10.5.3 VL Object
      10.5.4 Provider Configuration
    10.6 VL Cloning
  11 Template Library
    11.1 Concepts
      11.1.1 Template
      11.1.2 Golden Image
      11.1.3 Golden Landscape
    11.2 Template Installation
      11.2.1 Standard Templates
      11.2.2 SAP Templates
  12 Main Dashboards
    12.1 IFS Overview Dashboard
    12.2 Enterprise Overview Dashboard
    12.3 Enterprise Virtual Landscape Overview
    12.4 Enterprise Compute Infrastructure Overview
    12.5 Enterprise Storage Overview
    12.6 SAP Monitoring Overview
    12.7 Intelligence Start Dashboard
    12.7 Enterprise Dashboard
    12.8 License Usage Dashboard
  13 Navigation
    13.1 Object-Tree(s)
    13.2 eCM Edition Integrated Edition Links
    13.3 IFS Navigation
    13.4 Enterprise Navigation
    13.5 SES Navigation
    13.6 Portal Navigation & Customization
    13.6 INT Navigation
  14 Detail pages
    14.1 'Data'-pages
      14.1.1 SAP System Instance
      14.1.2 Virtual Machine
      14.1.3 Host
      14.1.4 Cluster
      14.1.5 Compute Infrastructure
      14.1.6 LUN
      14.1.7 Volume
      14.1.8 Aggregate
      14.1.9 Storage
      14.1.10 Folder
      14.1.11 Virtual Landscape
    14.2 General Administration Pages
      14.2.1 Provider States
      14.2.2 Rules
      14.2.3 About
      14.2.4 Configuration
      14.2.5 Jobs Overview
      14.2.6 Help System
      14.2.7 Utilization Overview
      14.2.8 User Errors
      14.2.9 Users Overview
      14.2.10 Golden Images Overview
      14.2.11 Golden Landscape Overview
      14.2.12 Zones Overview
      14.2.13 SLA Overview
      14.2.14 Availability Overview
      14.2.15 Monthly Billing Report
      14.2.16 Authorization and Accounting
    14.3Admin Tools Page
      14.3.1 Ignored Events and Objects in Maintenance
      14.3.2 SID's with manual status
      14.3.3 Download SAP Monitoring Agent
      14.3.4 Download Remote CLI Agent
      14.3.5 Download Sample Clients
      14.3.6 Browse API Javadoc
      14.3.7 Browse VLM Versions
      14.3.8 Compare VLM Version Config Files
      14.3.9 Browse Logs
      14.3.10 JMX Information
      14.3.11 Define Custom IP Pools for deployment
      14.3.12 User Portal
    14.4 User Pages
      14.4.1 Dashboard Page
      14.4.2 Golden Images Page
      14.4.3 Golden Landscapes Page
      14.4.4 Instances Page
      14.4.5 My Account Page
      14.4.6 Usage Page
      14.4.7 Service Catalog
  15 Self Service Concepts
    15.1 SLAs
    15.2 Zones
    15.3 Zone Management
    15.4 Golden Image Management
    15.5 Golden Landscape Management
    15.6 Cost Formula
  16 Search
    16.1 Full Text Search
    16.2 SQL
    16.3 Groovy
    16.4 Saved Searches
  17 IFS Datastore Browser
    17.1 Concept
    17.2 VMFS support
    17.3 Restoring Files / VMs
    17.4 Integrated Cloning
  18 Remote System Access
    18.1 RDP and SSH
    18.2 Virtual Machine Console
    18.3 SAP GUI
  19 Wizards
    19.1 Basics and Overview
    19.2 IFS Wizards
      19.2.1 Storage Clone VM
      19.2.2 Clone Datastore
      19.2.3 Attach LUN
      19.2.4 Volume Snapshot
      19.2.5 Cluster Consistency
    19.3 Enterprise Edition Wizards
      19.3.1 Virtual Landscape Deployment Wizard (LUN)
      19.3.2 Virtual Landscape Deployment Wizard (File-based Template Cloning)
      19.3.3 Virtual Landscape Deployment Wizard
      19.3.4 Virtual Landscape Definition Wizard
      19.3.5 Systems Application Monitoring Enabling Wizard
      19.3.6 Import local VLM version to store
      19.3.7 Import remote VLM version to store
      19.3.8 Update VLMVersion on Host
    19.4 SES Wizards
      19.4.1 Golden Image (Template) Distribution Wizard
      19.4.2 Zone Creation Wizard
      19.4.3 SLA Creation Wizard
      19.4.4 Golden Image Creation Wizard
      19.4.5 Golden Landscape Creation Wizard
      19.4.6 SLA / Zone Based Wizard
    19.5 Wizard error messages
  20 Job Management
    20.1 Concept
    20.2 Job Overview and History
  21 API and SDK
    21.1 Architecture
    21.2 Configuration of the API
    21.3 Adjusting security settings
    21.4 Using the CLI
    21.5 Shell and Scripting
    21.6 Accessing the API
  22 Rule and Policy Engine
    22.1 Notification: Email, SMS
    22.2 Event-Propagation in GUI, Ignore and Maintenance
    22.3 JBoss Drools - Writing own Rules
    22.4 Exceptions and Troubleshooting
  23 Intelligence Edition
    23.1 Scope and Features
    23.2 Data Model
    23.3 Management of Historical Data
    23.4 Views and Navigation
      23.4.1 Semantic Wiki
      23.4.2 Table View
      23.4.3 Graph View
      23.4.4 Pivot View
    23.5 Using the Semantic Wiki
      23.5.1 Wiki Markup Language
      23.5.2 Links and Semantic Links
      23.5.3 Other Wiki Features
    23.6 Custom Dashboards and Reports
      23.6.1 Creating Tabular Query Results
      23.6.2 Customized Visualization of Query Results
      23.6.3 Creating Charts and Diagrams
      23.6.4Dashboards over Historical Data
      23.6.5 Predefined Template Variables
      23.6.6 Creating Template Pages
      23.6.7 Wiki Include Mechanism
      23.6.8 Image Widget
      23.6.9 Graph widget
    23.7 Semantic Search
      23.7.1 Keyword Search
      23.7.2 SPARQL Search
      23.7.3 Pivot as Search Result Interface
    23.8 New Instance and Custom Input Wizard
      23.8.1 New Instance Wizard
      23.8.2 Custom Input Wizard
    23.9 Administration Page
      23.9.1 Administrative Tasks
        23.9.1.1 Provider Setup
        23.9.1.2 File Upload
        23.9.1.3 Manual Cache Invalidation
      23.9.2 Repository Management
        23.9.2.1 Data Import
        23.9.2.2 Data Export
      23.9.3 Reporting Pages
        23.9.3.1 Content Overview Page
        23.9.3.2 Existing Contexts
        23.9.3.3 Historical Data
        23.9.3.4 Settings Files for Charts
    23.10 CLI
      23.10.1 Data Management
      23.10.2 Information Extraction
    23.11 Predefined Use Cases and Modules
      23.11.1 Help Document Management
      23.11.2 Enterprise Dashboards
      23.11.3 Application and License Management
      23.11.4 Server and Storage Hardware Dashboards
      23.11.5 Patches and Patch Tasks
      23.11.6 Responsibility Management
      23.11.7 Business-level Information
  24 Frequently Asked Questions
  25 License Terms
    25.1 eCloudManager License Agreement
      I. General Provisions
      II. Implementation Service
      III. Trial Version
      IV. Purchased eCloudManager Software
      V. Beta Program
    25.2 eCloudManager Maintenance Agreement
      Appendix
    25.3 Third Party License Terms
eCloudManager 4.1
  1 eCloudManager
    1.1 eCloudManager Product Suite
      1.1.1 Infrastructure Edition
      1.1.2 Enterprise Edition
      1.1.3 Self Service Edition
      1.1.4 Intelligence Edition
    1.2 Provider Concept
      1.2.1 How Providers Work - Data Collection vs. Execution of Actions
    1.3 In-Memory Semantic Database
    1.4 Extensible, flexible API
  2 Licensing
    2.1 Trial Licenses
    2.2 License Management
    2.3 Licensing without IFS
  3 Compatibility Matrix
    3.1 Backend Installation
    3.2 Client Desktops
    3.3 Provider Version and Firmware Requirements
    3.4 eCloudManager Rights
    3.5 eCloudManager Provider Options
  4 Datacenter Preparation/Configuration
    4.1 Network Fundamentals
    4.2 Network Setup
    4.3 Compute Infrastructure/ Hypervisor Setup
    4.4 Storage Setup
      4.4.1 NetApp Filer
      4.4.2 EMC Symmetrix
      4.4.3 EMC Celerra
      4.4.4 EMC Clariion
  5 Installation
    5.1 Installation Requirements
    5.2 The Windows Installer for the eCM Backend
    5.3 SAP Monitoring Agent
      5.3.1 SAP Monitoring Agent
      5.3.2 SAP Monitoring Agent Optional Libraries
      5.3.3 SAP Users Rights
      5.3.4 Enabling SAP CCMS Monitoring
    5.4 Remote CLI Agent for the EMC Symmetrix
      5.4.1 EMC Solution Enabler
    5.5 Enabling FastCloning support on EMC Celerra
    5.6 Post Installation Steps
      5.6.1 Changing the eCloudManager Web Server HTTP(S) Port
      5.6.2 Changing the URL the vCenter Client uses to connect to eCloudManager
      5.6.3 Installing a Custom HTTPS Certificate
  6 Update
    6.1 Old version is running
    6.2 License Migration
    6.3 Backup of the Old Version
    6.4 'Personal Settings' Migration
    6.5 Rule file and Scripts Migration
    6.6 Jetty Config and Keystore Migration
  7 Configuration
    7.1 User management
      7.1.1 eCloudManager Roles
      7.1.2 Self Service Users
      7.1.3 vCenter Single Sign On
      7.1.4 Self Service RDP and VNC ports
    7.2 Config.prop
      7.2.1 Mail
      7.2.2 Rule
      7.2.3 Core
      7.2.4 Storage
      7.2.5 SAP
      7.2.6 ENT
      7.2.7 SES
      7.2.8 NAMING
      7.2.9 Security
      7.2.10INT
    7.3 Provider Configuration
      7.3.1 Provider States UI
      7.3.2 Agents.xml
      7.3.2 Compute Infrastructures / Hypervisor
      7.3.3 Storage
      7.3.4 SAP Application Monitoring
    7.4 SAP Monitoring XML Configuration
    7.5 Password Store
      7.5.1 Password Store Credential Repository
      7.5.2 Security Considerations
    7.6 Wizard Suggestion System
      7.6.1 Basic Suggestions
      7.6.2 Advanced Suggestions
    7.7 Rule Engine Configuration
    7.8 Logging configuration
    7.9 Service Configuration
      7.9.1 backend.conf Configuration
      7.9.2 Memory Management
      7.9.3 Running state
  8 Modes of Operation
    8.1 Integrated Concept
    8.2 Stand-alone Web-UI
    8.3 SES User Modes
    8.4Enterprise User Roles
  9 Authentication
    9.1 Authentications Mechanisms
    9.2 Windows Users
    9.3 LDAP
    9.4 Local
    9.5 Caching
    9.6 RSA SecurID
  10 Virtual Landscape Concept
    10.1 Isolated Landscapes
    10.2 Virtual Landscape Manager
    10.3 Syper
      10.3.1 The syper System Personality Tool Chain
      10.3.2 The syper DHCP service
      10.3.3 DNS and DHCP service diagnosis
    10.4 Template library
    10.5 SAP Application Monitoring
      10.5.1 Retrieved Information
      10.5.2 Agents
      10.5.3 VL Object
      10.5.4 Provider Configuration
    10.6 VL Cloning
  11 Template Library
    11.1 Concepts
      11.1.1 Template
      11.1.2 Golden Image
      11.1.3 Golden Landscape
    11.2 Template Installation
      11.2.1 Standard Templates
      11.2.2 SAP Templates
  12 Main Dashboards
    12.1 IFS Overview Dashboard
    12.2 Enterprise Overview Dashboard
    12.3 Enterprise Virtual Landscape Overview
    12.4 Enterprise Compute Infrastructure Overview
    12.5 Enterprise Storage Overview
    12.6 SAP Monitoring Overview
    12.7 Intelligence Start Dashboard
    12.7 Enterprise Dashboard
    12.8 License Usage Dashboard
  13 Navigation
    13.1 Object-Tree(s)
    13.2 eCM Edition Integrated Edition Links
    13.3 IFS Navigation
    13.4 Enterprise Navigation
    13.5 SES Navigation
    13.6 Portal Navigation & Customization
    13.6 INT Navigation
  14 Detail pages
    14.1 'Data'-pages
      14.1.1 SAP System Instance
      14.1.2 Virtual Machine
      14.1.3 Host
      14.1.4 Cluster
      14.1.5 Compute Infrastructure
      14.1.6 LUN
      14.1.7 Volume
      14.1.8 Aggregate
      14.1.9 Storage
      14.1.10 Folder
      14.1.11 Virtual Landscape
    14.2 General Administration Pages
      14.2.1 Provider States
      14.2.2 Rules
      14.2.3 About
      14.2.4 Configuration
      14.2.5 Jobs Overview
      14.2.6 Help System
      14.2.7 Utilization Overview
      14.2.8 User Errors
      14.2.9 Users Overview
      14.2.10 Golden Images Overview
      14.2.11 Golden Landscape Overview
      14.2.12 Zones Overview
      14.2.13 SLA Overview
      14.2.14 Availability Overview
      14.2.15 Monthly Billing Report
      14.2.16 Authorization and Accounting
    14.3Admin Tools Page
      14.3.1 Ignored Events and Objects in Maintenance
      14.3.2 SID's with manual status
      14.3.3 Download SAP Monitoring Agent
      14.3.4 Download Remote CLI Agent
      14.3.5 Download Sample Clients
      14.3.6 Browse API Javadoc
      14.3.7 Browse VLM Versions
      14.3.8 Compare VLM Version Config Files
      14.3.9 Browse Logs
      14.3.10 JMX Information
      14.3.11 Define Custom IP Pools for deployment
      14.3.12 User Portal
    14.4 User Pages
      14.4.1 Dashboard Page
      14.4.2 Golden Images Page
      14.4.3 Golden Landscapes Page
      14.4.4 Instances Page
      Instance Reconfiguration
        Usage
        Configuration
      Extend Landscapes
      14.4.5 My Account Page
      14.4.6 Usage Page
      14.4.7 Service Catalog
  15Self Service Concepts
    15.1 SLAs
    15.2 Zones and Superzones
    15.3 Zone Management
    15.4 Golden Image Management
    15.5 Golden Landscape Management
    15.6 Cost Formula
    15.7 IP Pool Manager
      15.7.1 VM Configuration
      15.7.2 NIC Configuartion
    15.8 Internal to external IP Mapping
  16Search
    16.1 Full Text Search
    16.2 SQL
    16.3 Groovy
    16.4 Saved Searches
  17 IFS Datastore Browser
    17.1 Concept
    17.2 VMFS support
    17.3 Restoring Files / VMs
    17.4 Integrated Cloning
  18 Remote System Access
    18.1 RDP and SSH
    18.2 Virtual Machine Console
    18.3 SAP GUI
  19 Wizards
    19.1 Basics and Overview
    19.2 IFS Wizards
      19.2.1 Storage Clone VM
      19.2.2 Clone Datastore
      19.2.3 Attach LUN
      19.2.4 Volume Snapshot
      19.2.5 Cluster Consistency
    19.3 Enterprise Edition Wizards
      19.3.1 Virtual Landscape Deployment Wizard
      19.3.2 Virtual Landscape Clone Wizard
      19.3.3 Virtual Landscape Definition Wizard
      19.3.4 Systems Application Monitoring Enabling Wizard
      19.3.5Import local VLM version to store
      19.3.6 Import remote VLM version to store
      19.3.7Update VLMVersion on Host
      19.3.8 Virtual Machine Clone Wizard
    19.4 SES Wizards
      19.4.1 Golden Image (Template) Distribution Wizard
      19.4.2 Zone Creation Wizard
      19.4.3 Superzone Creation Wizard
      19.4.4SLA Creation Wizard
      19.4.5 Golden Image Creation Wizard
      19.4.6 Golden Landscape Creation Wizard
      19.4.7 SLA / Zone Based Wizard
    19.5 Wizard error messages
  20 Job Management
    20.1 Concept
    20.2 Job Overview and History
  21 API and SDK
    21.1 Architecture
    21.2 Configuration of the API
    21.3 Workflow Hooks
      21.3.1 Usage of Pre- and Post-hooks
      21.3.2 Overwriting the Default Implementation
      21.3.3 Documentation
    21.4 Adjusting security settings
    21.5 Using the CLI
    21.6 Shell and Scripting
    21.7 Accessing the API
  22 Rule and Policy Engine
    22.1 Notification: Email, SMS
    22.2 Event-Propagation in GUI, Ignore and Maintenance
    22.3 JBoss Drools - Writing own Rules
    22.4 Exceptions and Troubleshooting
  23 Intelligence Edition
    23.1 Scope and Features
    23.2 Data Model
    23.3 Management of Historical Data
    23.4 Views and Navigation
      23.4.1 Semantic Wiki
      23.4.2 Table View
      23.4.3 Graph View
      23.4.4 Pivot View
    23.5 Using the Semantic Wiki
      23.5.1 Wiki Markup Language
      23.5.2 Links and Semantic Links
      23.5.3 Other Wiki Features
    23.6 Custom Dashboards and Reports
      23.6.1 Creating Tabular Query Results
      23.6.2 Customized Visualization of Query Results
      23.6.3 Creating Charts and Diagrams
      23.6.4Dashboards over Historical Data
      23.6.5 Predefined Template Variables
      23.6.6 Creating Template Pages
      23.6.7 Wiki Include Mechanism
      23.6.8 Image Widget
      23.6.9 Graph widget
    23.7 Semantic Search
      23.7.1 Keyword Search
      23.7.2 Pivot as Search Result Interface
    23.8 New Instance and Custom Input Wizard
      23.8.1 New Instance Wizard
      23.8.2 Custom Input Wizard
    23.9 Administration Page
      23.9.1 Administrative Tasks
        23.9.1.1 Provider Setup
        23.9.1.2 System Configuration
        23.9.1.3 Manual Cache Invalidation
      23.9.2 Repository Management
        23.9.2.1 Data Import
        23.9.2.2 Data Export
      23.9.3 Reporting Pages
        23.9.3.1 Content Overview Page
        23.9.3.2 Historical Data
        23.9.3.3 Settings Files for Charts
      23.9.4Misc
        23.9.4.1 File Upload
    23.10 CLI
      23.10.1 Data Management
      23.10.2 Information Extraction
      23.10.3Backup Management
    23.11 ACL Management
      23.11.1 ACL Concept
      23.11.2 ACL Syntax
        Resource-level AC Rules
          Resource-level Resource-based AC Rules
          Resource-level Type-based AC Rules
        Functional-level AC Rules
          Functional-level Widget AC Rules
          Functional-level File AC Rules
          Functional-level UI AC Rules
          Functional-level API AC Rules
          Functional-level Servlet ACLs
          Functional-level Query ACLs
      23.11.3 Predefined ACL Rules for eCM Roles
        eCloudManager Admins
        eCloudManager Operators
        eCloudManager Guests
    23.12 Predefined Use Cases and Modules
      23.12.1 Help Document Management
      23.12.2 Enterprise Dashboards
      23.12.3 Application and License Management
      23.12.4 Server and Storage Hardware Dashboards
      23.12.5 Patches and Patch Tasks
      23.12.6 Responsibility Management
      23.12.7 Business-level Information
    23.13Additional Features
      23.13.1Data Access via SPARQL Endpoint
        Example
        Security Protection
        Output Formats
        Additional Links
  24 EMC Atmos Self Service
    24.1 Required Data for Configuration
    24.2 Adjusting Configuration Files
    24.3 Cost Formula
    24.4 Usage
  25 Frequently Asked Questions
  26 License Terms
    26.1 eCloudManager License Agreement
      I. General Provisions
      II. Implementation Service
      III. Trial Version
      IV. Purchased eCloudManager Software
      V. Beta Program
    26.2 eCloudManager Maintenance Agreement
      Appendix
    26.3 Third Party License Terms
  1 eCloudManager
    1.1 eCloudManager Product Suite
      1.1.1 Infrastructure Edition
      1.1.2 Enterprise Edition
      1.1.3 Self Service Edition
      1.1.4 Intelligence Edition
    1.2 Provider Concept
      1.2.1 How Providers Work - Data Collection vs. Execution of Actions
    1.3 In-Memory Semantic Database
    1.4 Extensible, flexible API
  2 Licensing
    2.1 Trial Licenses
    2.2 License Management
    2.3 Licensing without IFS
  3 Compatibility Matrix
    3.1 Backend Installation
    3.2 Client Desktops
    3.3 Provider Version and Firmware Requirements
    3.4 eCloudManager Rights
    3.5 eCloudManager Provider Options
  4 Datacenter Preparation/Configuration
    4.1 Network Fundamentals
    4.2 Network Setup
    4.3 Compute Infrastructure/ Hypervisor Setup
    4.4 Storage Setup
      4.4.1 NetApp Filer
      4.4.2 EMC Symmetrix
      4.4.3 EMC Celerra
      4.4.4 EMC Clariion
  5 Installation
    5.1 Installation Requirements
    5.2 The Windows Installer for the eCM Backend
    5.3 SAP Monitoring Agent
      5.3.1 SAP Monitoring Agent
      5.3.2 SAP Monitoring Agent Optional Libraries
      5.3.3 SAP Users Rights
      5.3.4 Enabling SAP CCMS Monitoring
    5.4 Remote CLI Agent for the EMC Symmetrix
      5.4.1 EMC Solution Enabler
    5.5 Enabling FastCloning support on EMC Celerra
    5.6 Post Installation Steps
      5.6.1 Changing the eCloudManager Web Server HTTP(S) Port
      5.6.2 Changing the URL the vCenter Client uses to connect to eCloudManager
      5.6.3 Installing a Custom HTTPS Certificate
  6 Update
    6.1 Old version is running
    6.2 License Migration
    6.3 Backup of the Old Version
    6.4 'Personal Settings' Migration
    6.5 Rule file and Scripts Migration
    6.6 Jetty Config and Keystore Migration
  7 Configuration
    7.1 User management
      7.1.1 eCloudManager Roles
      7.1.2 Self Service Users
      7.1.3 vCenter Single Sign On
      7.1.4 Self Service RDP and VNC ports
    7.2 Config.prop
      7.2.1 Mail
      7.2.2 Rule
      7.2.3 Core
      7.2.4 Storage
      7.2.5 SAP
      7.2.6 ENT
      7.2.7 SES
      7.2.8 NAMING
      7.2.9 Security
      7.2.10INT
    7.3 Provider Configuration
      7.3.1 Provider States UI
      7.3.2 Agents.xml
      7.3.2 Compute Infrastructures / Hypervisor
      7.3.3 Storage
      7.3.4 SAP Application Monitoring
    7.4 SAP Monitoring XML Configuration
    7.5 Password Store
      7.5.1 Password Store Credential Repository
      7.5.2 Security Considerations
    7.6 Wizard Suggestion System
      7.6.1 Basic Suggestions
      7.6.2 Advanced Suggestions
    7.7 Rule Engine Configuration
    7.8 Logging configuration
    7.9 Service Configuration
      7.9.1 backend.conf Configuration
      7.9.2 Memory Management
      7.9.3 Running state
  8 Modes of Operation
    8.1 Integrated Concept
    8.2 Stand-alone Web-UI
    8.3 SES User Modes
    8.4Enterprise User Roles
  9 Authentication
    9.1 Authentications Mechanisms
    9.2 Windows Users
    9.3 LDAP
    9.4 Local
    9.5 Caching
    9.6 RSA SecurID
  10 Virtual Landscape Concept
    10.1 Isolated Landscapes
    10.2 Virtual Landscape Manager
    10.3 Syper
      10.3.1 The syper System Personality Tool Chain
      10.3.2 The syper DHCP service
      10.3.3 DNS and DHCP service diagnosis
    10.4 Template library
    10.5 SAP Application Monitoring
      10.5.1 Retrieved Information
      10.5.2 Agents
      10.5.3 VL Object
      10.5.4 Provider Configuration
    10.6 VL Cloning
  11 Template Library
    11.1 Concepts
      11.1.1 Template
      11.1.2 Golden Image
      11.1.3 Golden Landscape
    11.2 Template Installation
      11.2.1 Standard Templates
      11.2.2 SAP Templates
  12 Main Dashboards
    12.1 IFS Overview Dashboard
    12.2 Enterprise Overview Dashboard
    12.3 Enterprise Virtual Landscape Overview
    12.4 Enterprise Compute Infrastructure Overview
    12.5 Enterprise Storage Overview
    12.6 SAP Monitoring Overview
    12.7 Intelligence Start Dashboard
    12.7 Enterprise Dashboard
    12.8 License Usage Dashboard
  13 Navigation
    13.1 Object-Tree(s)
    13.2 eCM Edition Integrated Edition Links
    13.3 IFS Navigation
    13.4 Enterprise Navigation
    13.5 SES Navigation
    13.6 Portal Navigation & Customization
    13.6 INT Navigation
  14 Detail pages
    14.1 'Data'-pages
      14.1.1 SAP System Instance
      14.1.2 Virtual Machine
      14.1.3 Host
      14.1.4 Cluster
      14.1.5 Compute Infrastructure
      14.1.6 LUN
      14.1.7 Volume
      14.1.8 Aggregate
      14.1.9 Storage
      14.1.10 Folder
      14.1.11 Virtual Landscape
    14.2 General Administration Pages
      14.2.1 Provider States
      14.2.2 Rules
      14.2.3 About
      14.2.4 Configuration
      14.2.5 Jobs Overview
      14.2.6 Help System
      14.2.7 Utilization Overview
      14.2.8 User Errors
      14.2.9 Users Overview
      14.2.10 Golden Images Overview
      14.2.11 Golden Landscape Overview
      14.2.12 Zones Overview
      14.2.13 SLA Overview
      14.2.14 Availability Overview
      14.2.15 Monthly Billing Report
      14.2.16 Authorization and Accounting
    14.3Admin Tools Page
      14.3.1 Ignored Events and Objects in Maintenance
      14.3.2 SID's with manual status
      14.3.3 Download SAP Monitoring Agent
      14.3.4 Download Remote CLI Agent
      14.3.5 Download Sample Clients
      14.3.6 Browse API Javadoc
      14.3.7 Browse VLM Versions
      14.3.8 Compare VLM Version Config Files
      14.3.9 Browse Logs
      14.3.10 JMX Information
      14.3.11 Define Custom IP Pools for deployment
      14.3.12 User Portal
    14.4 User Pages
      14.4.1 Dashboard Page
      14.4.2 Golden Images Page
      14.4.3 Golden Landscapes Page
      14.4.4 Instances Page
      Instance Reconfiguration
        Usage
        Configuration
      Extend Landscapes
      14.4.5 My Account Page
      14.4.6 Usage Page
      14.4.7 Service Catalog
  15Self Service Concepts
    15.1 SLAs
    15.2 Zones and Superzones
    15.3 Zone Management
    15.4 Golden Image Management
    15.5 Golden Landscape Management
    15.6 Cost Formula
    15.7 IP Pool Manager
      15.7.1 VM Configuration
      15.7.2 NIC Configuartion
    15.8 Internal to external IP Mapping
  16Search
    16.1 Full Text Search
    16.2 SQL
    16.3 Groovy
    16.4 Saved Searches
  17 IFS Datastore Browser
    17.1 Concept
    17.2 VMFS support
    17.3 Restoring Files / VMs
    17.4 Integrated Cloning
  18 Remote System Access
    18.1 RDP and SSH
    18.2 Virtual Machine Console
    18.3 SAP GUI
  19 Wizards
    19.1 Basics and Overview
    19.2 IFS Wizards
      19.2.1 Storage Clone VM
      19.2.2 Clone Datastore
      19.2.3 Attach LUN
      19.2.4 Volume Snapshot
      19.2.5 Cluster Consistency
    19.3 Enterprise Edition Wizards
      19.3.1 Virtual Landscape Deployment Wizard
      19.3.2 Virtual Landscape Clone Wizard
      19.3.3 Virtual Landscape Definition Wizard
      19.3.4 Systems Application Monitoring Enabling Wizard
      19.3.5Import local VLM version to store
      19.3.6 Import remote VLM version to store
      19.3.7Update VLMVersion on Host
      19.3.8 Virtual Machine Clone Wizard
    19.4 SES Wizards
      19.4.1 Golden Image (Template) Distribution Wizard
      19.4.2 Zone Creation Wizard
      19.4.3 Superzone Creation Wizard
      19.4.4SLA Creation Wizard
      19.4.5 Golden Image Creation Wizard
      19.4.6 Golden Landscape Creation Wizard
      19.4.7 SLA / Zone Based Wizard
    19.5 Wizard error messages
  20 Job Management
    20.1 Concept
    20.2 Job Overview and History
  21 API and SDK
    21.1 Architecture
    21.2 Configuration of the API
    21.3 Workflow Hooks
      21.3.1 Usage of Pre- and Post-hooks
      21.3.2 Overwriting the Default Implementation
      21.3.3 Documentation
    21.4 Adjusting security settings
    21.5 Using the CLI
    21.6 Shell and Scripting
    21.7 Accessing the API
  22 Rule and Policy Engine
    22.1 Notification: Email, SMS
    22.2 Event-Propagation in GUI, Ignore and Maintenance
    22.3 JBoss Drools - Writing own Rules
    22.4 Exceptions and Troubleshooting
  23 Intelligence Edition
    23.1 Scope and Features
    23.2 Data Model
    23.3 Management of Historical Data
    23.4 Views and Navigation
      23.4.1 Semantic Wiki
      23.4.2 Table View
      23.4.3 Graph View
      23.4.4 Pivot View
    23.5 Using the Semantic Wiki
      23.5.1 Wiki Markup Language
      23.5.2 Links and Semantic Links
      23.5.3 Other Wiki Features
    23.6 Custom Dashboards and Reports
      23.6.1 Creating Tabular Query Results
      23.6.2 Customized Visualization of Query Results
      23.6.3 Creating Charts and Diagrams
      23.6.4Dashboards over Historical Data
      23.6.5 Predefined Template Variables
      23.6.6 Creating Template Pages
      23.6.7 Wiki Include Mechanism
      23.6.8 Image Widget
      23.6.9 Graph widget
    23.7 Semantic Search
      23.7.1 Keyword Search
      23.7.2 Pivot as Search Result Interface
    23.8 New Instance and Custom Input Wizard
      23.8.1 New Instance Wizard
      23.8.2 Custom Input Wizard
    23.9 Administration Page
      23.9.1 Administrative Tasks
        23.9.1.1 Provider Setup
        23.9.1.2 System Configuration
        23.9.1.3 Manual Cache Invalidation
      23.9.2 Repository Management
        23.9.2.1 Data Import
        23.9.2.2 Data Export
      23.9.3 Reporting Pages
        23.9.3.1 Content Overview Page
        23.9.3.2 Historical Data
        23.9.3.3 Settings Files for Charts
      23.9.4Misc
        23.9.4.1 File Upload
    23.10 CLI
      23.10.1 Data Management
      23.10.2 Information Extraction
      23.10.3Backup Management
    23.11 ACL Management
      23.11.1 ACL Concept
      23.11.2 ACL Syntax
        Resource-level AC Rules
          Resource-level Resource-based AC Rules
          Resource-level Type-based AC Rules
        Functional-level AC Rules
          Functional-level Widget AC Rules
          Functional-level File AC Rules
          Functional-level UI AC Rules
          Functional-level API AC Rules
          Functional-level Servlet ACLs
          Functional-level Query ACLs
      23.11.3 Predefined ACL Rules for eCM Roles
        eCloudManager Admins
        eCloudManager Operators
        eCloudManager Guests
    23.12 Predefined Use Cases and Modules
      23.12.1 Help Document Management
      23.12.2 Enterprise Dashboards
      23.12.3 Application and License Management
      23.12.4 Server and Storage Hardware Dashboards
      23.12.5 Patches and Patch Tasks
      23.12.6 Responsibility Management
      23.12.7 Business-level Information
    23.13Additional Features
      23.13.1Data Access via SPARQL Endpoint
        Example
        Security Protection
        Output Formats
        Additional Links
  24 EMC Atmos Self Service
    24.1 Required Data for Configuration
    24.2 Adjusting Configuration Files
    24.3 Cost Formula
    24.4 Usage
  25 Frequently Asked Questions
  26 License Terms
    26.1 eCloudManager License Agreement
      I. General Provisions
      II. Implementation Service
      III. Trial Version
      IV. Purchased eCloudManager Software
      V. Beta Program
    26.2 eCloudManager Maintenance Agreement
      Appendix
    26.3 Third Party License Terms